No to W Góry Apartamenty Karpacz

nice, clean, modern, superb location, well-equipped kitchen, nice bathroom, communicative host, quick and easy check-in and check-out.

Що можна покращити: no info about parking space, please make it clearer in the “details” section.

Also not a big issue but when choosing to “pay at arrival”, it’s just an online bank transfer to the host on the day - would prefer if that was made clearer when booking. of course not a problem but we expected a reception! self check-in was very good though, easy and quick so that’s a plus!!!

The accomodation was close to the trail network so you reach hiking trails within minutes. The famous Wang church was also just some minutes on foot away.

Що можна покращити: I forgot my drone battery charger + cable on the kitchen table. I realized it the second day after I returned home. I contacted the host via Email and asked if they found it. I got a reply in Polish that it`s not their responsibility because they have an external cleaning company. But they said, they`ll contact them. As they didn`t get back to me I contacted them again and I got replied that I shall call the cleaning company by myself. I kindly ask them to do the call as I cannot speak Polish. Again the host declared that they are not responsible and I need to figure it out by myself. I finally called the cleaning company by myself, found someone who was able to speak English and described the missing item. Luckily they told me that they found a charger with a cable and promised to ship it. After 4 weeks and several Emails I received a totally different device.
To get this straight: it was my fault that I lost a valuable item in the appartment. But the way the host dealt with a guest`s problem is in my opinion absolutely unacceptable.

Nice kitchen.

Що можна покращити: Unhelpful, unkind host. Apartment was on a ground floor in a frequented location and there were no net curtains. The "terrace" was rather just an additional exit/door to the busy parking with a few dry, dead plants. Very small bathroom. It was impossible to stand comfortably at the bathroom sink because of the toilet. It was relatively cheap, so maybe the poor standard was understandable. But the host in no circumstances should be rude to a guest who just travelled 12 hours to get there and asks for advice regarding where to look for a parking place, after realizing that the area is totally packed with cars.