Zamek Księża Góra

Really nice locality and overall vibe of the place, together with beautiful views and clean rooms.

What could be improved: There was a special dietary request stated in reservation, without response. Partly it is our fault not to double check with the hotel, but I would expect (when confirming booking) the reception to inform us that the request will not be taken into consideration, as during breakfast, the staff informed us that none of the food meets the dietary needs of one person in our group.
Also the pool was in construction during our stay, that seemed scheduled and not a short term works, so It also would be nice of staff to inform about this prior to your arrival. Those are small things that can affect your overall feeling from the stay.

The location is amazing with a balcony view of the ridge up to Sniezka and the room very comfortable with a great shower. Cosy and warm. Very helpful staff, good restaurant and excellent breakfast

What could be improved: The steam room needed a good clean and the wine choice in the restaurant was rather limited - the house wine OR the house wine..... :-)

I was staying in this hotel with family 2+2 in 07.2024 and it was very nice experience. The hotel is pritty small what I consider as adventage. Breakfast was tasty and diverse enough for 6 days stay. My room if I remember was nr 302 with 2 bedrooms and 1 livving room, 2 toilets (1 with shower). What I liked was the location - away from city side on top of small hill with nice view (Snieżka). This however can be not welcome if you don't like to climb every day (for me it was fun) and you liek to stay in city. The hotel has nice spa area ( dry, infra, steam sunas), small gym, small swimming pool. The key to have nice stay in this palce is if the hotelll is half booked because you can enjoy all attarctions. If the hotel would be fully occupied ther could be some disadventages.

What could be improved: In my apprtment there was 2 bedrooms and 1 livving room but I missed space to do dinner myself. There is small fridge and pace to make tee, coffee but else is hardly possible unless you will take some equipment with you to prepare basic dish like sandwich or salad (I guess this is intentional to look for hotel offer). Second thing you may not like is that you may hear your neighbours in toilets but it is not so bad. There is also nice terace but somehow I noticedsounds from city road traffic probably the landscape and hills cause that the sounds are noticable in hotel as it is located on top of teh hill.

Quiet place on top of the hill with nice view on Snezka mountain from terrace. Spacious family room with large beds, good shower. Breakfast - good selection even for our 5-day stay, tasty, with a bonus of mountains view. Helpful and polite staff, just not speaking English or German very much.

What could be improved: Water in the pool was cold 4 days out of 5 - maybe good for swimming but the pool is too small for that (smaller than it looks on pictures). In general the hotel would need more maintanance - cracked floor tiles in swimming pool, missing (stolen?) window blinds in the room and many other small details. We had to specifically ask for a room cleaning, which surprised us in a 4-star hotel - we overlooked this information in the description.

View from balcony,
The forest and nature around
Breakfast was OK, and the restaurant in old building.

What could be improved: Some quests needed lessons in quiet behavior, and some of the cleaning staff too.

The shower corner was not draining the water, so much of the rooms floor was wet, and there were no tools to take away the water from the floor. You have to bring your own tools......?