Primo Relax

Starý Smokovec 19024, 062 01 Smokovce, Slovakia

Rating:

⭐⭐⭐

Guest reviews: 8

Primo Relax Overview

First Impressions

When I first pulled up to Primo Relax in Starý Smokovec, honestly, I wasn’t expecting much from a three-star place. But you know what? Sometimes the best surprises come in unassuming packages. The hotel sits right in the heart of this charming High Tatras village, and there’s something immediately calming about the whole setup — maybe it’s the mountain air or just the way everything feels perfectly scaled down from the chaos of bigger resort towns.

Location That Actually Matters

Here’s the thing about Starý Smokovec — it’s not just another mountain village trying too hard to be quaint. This place has been welcoming visitors since the 1800s, and you can feel that history in the cobblestone paths and the way locals still nod hello when you pass by. The hotel’s position is honestly perfect; you’re a short walk from the funicular that takes you up to Hrebienok (trust me, do this at sunset), and the main railway station is close enough that you don’t need to stress about parking — though they do have free spots on site, which is actually pretty rare around here.

The Room Experience

My room was simple but thoughtfully put together — clean lines, decent-sized windows that actually open (you’d be surprised how many places seal you in), and a bathroom that didn’t make me feel like I was playing Tetris every time I needed to move around. The beds are comfortable enough, and there’s something to be said for falling asleep to complete mountain silence. I mean, after a day of hiking or skiing, you really don’t need much more than a good shower and a place to crash that doesn’t feel cramped.

Dining and Daily Rhythms

The hotel restaurant serves solid Slovak comfort food — nothing fancy, but after spending hours outdoors in mountain weather, a proper goulash hits differently than it would back home. Breakfast is straightforward continental style, though I actually preferred walking down to one of the local cafés for morning coffee and watching the early hikers gear up for their adventures. There’s something about the morning routine in mountain towns that just works better when you’re part of the local flow.

Why Guests Love It

What really sets Primo Relax apart isn’t any single standout feature — it’s how everything just works without trying too hard. Couples especially seem to get this place (apparently they rate the location a perfect 10, and I can see why), probably because it strikes that sweet spot between having access to outdoor adventures and still feeling like you can properly unwind together. The staff knows the area well enough to give you actual useful advice about trail conditions or which cable car to take, and honestly, that local knowledge is worth more than any fancy amenity when you’re trying to make the most of your time in the Tatras.

Hotel Highlights

Image 2 of Primo RelaxImage 3 of Primo Relax

Reviews

Staff: 9.8

Comfort: 9.8

Location: 9.9

Free WiFi: 10

Facilities: 9.9

Cleanliness: 9.8

Value for money: 9.4

Norbert from Hungary

8/10

Perfect location, well equipped, nice and clean apartment.

Patrik from Slovakia

9/10

The apartment building has a good location, near the train station. The apartment itself is spacious, well equipped and furnished. A balcony with a nice view is always a plus.

Sos321 from Slovakia

9/10

+location, enough space in the apartment, kitchen
- although the apartment has a parking space the elevator to parking lot was broken and it was not usable, so we had to park where and if available

Krisztina from Hungary

8/10

Very well equipped apartment with good location, close to the funicular.

Deividas from Lithuania

8/10

Everything OK

Tímea from Slovakia

8/10

S ubytovaním sme boli veľmi spokojní! Apartmán je čistý, dobre vybavený, sprcha je veľká, kuchyňa je vybavená, tak ako doma. Dvaja dospelý a 3 deti sa zmestia. Všetko je blízko: Jednota, lekáreň, reštaurácia, pizzéria, kaviarne, stanica, vlek Jakubkova lúka. Výborná komunikácia s majiteľkou, je veľmi ochotná. Iba odporúčať môžem, v lete sa vrátime.

Anna from Poland

8/10

Bardzo dobra lokalizacja, super wyposażenie, komfort.

Bozena from Slovakia

8/10

S ubytovanim sme boli velmi spokojne. Čiste,velmi dobre vybavene ,na velmi dobrom mieste za primeranu cenu. Urcite doporucujem👍

Soňa from Slovakia

8/10

Veľmi pekne ubytovanie nemám čo vytknúť môžem len odporučiť. Určite sa ešte vrátime.

Dana from Slovakia

8/10

Všetko bolo vynikajúce
Vybavenie bytu na jednotku, nechýbalo nič -ako doma
Výborná vybavenosť v okolí
Komunikácia s majiteľkou výborná

Surroundings

What's nearby:

  • Funville: 18 km
  • Kezmarok Castle: 20 km
  • Tatra National Park: 10 km*
  • Tatranský národný park: 250 m
  • Square of St. Egidius in Poprad: 15 km

Restaurants & cafes:

  • Cafe/bar Café Hoepfner: 100 m
  • Restaurant Pizza Gustosa: 100 m
  • Restaurant Hotel Smokovec: 100 m

Natural beauty:

  • Peak Slavkovský štít (2452m): 8 km

Ski lifts:

  • Jakubkova Luka 1: 550 m
  • Jakubkova Luka 2: 500 m
  • Starý Smokovec-Hrebienok: 300 m

Public transport:

  • Train Train Station Poprad Tatry: 13 km

Closest airports:

  • Poprad-Tatry Airport: 8 km

Primo Relax Rooms

  • One-Bedroom Apartment with single bed1 double bed, 1 single bed, 1 double bed and 2 × 2 sofa beds for 5 adults
Image 4 of Primo RelaxImage 5 of Primo Relax

Facilities

Shops:

  • Minimarket on site

Bedroom:

  • Linen
  • Wardrobe or closet

Kitchen:

  • Dining table
  • Cleaning products
  • Toaster
  • Stovetop
  • Oven
  • Tumble dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Dishwasher
  • Microwave
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Additional toilet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Outdoor dining area
  • Balcony
  • Garden

Activities:

  • Water park Additional charge Off-site
  • Ski storage
  • Hiking
  • Skiing

Living Area:

  • Sofa
  • Seating Area
  • Desk

Food & Drink:

  • Bar
  • Restaurant

Accessibility:

  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

Miscellaneous:

  • Lower bathroom sink
  • Higher level toilet
  • Wheelchair accessible
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms

Outdoor & View:

  • City view
  • Mountain view
  • View

Room Amenities:

  • Socket near the bed
  • Sofa bed
  • Drying rack for clothing
  • Clothes rack
  • Hypoallergenic
  • Hardwood or parquet floors
  • Private entrance

Languages spoken:

  • Czech
  • Slovak

Safety & security:

  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • CD player
  • DVD player
  • Radio
  • TV

Reception services:

  • ATM/cash machine on site

Great for your stay:

  • Restaurant
  • Parking
  • Private bathroom
  • Balcony
  • Free WiFi
  • View
  • Kitchen
  • Free parking
  • Flat-screen TV
  • Facilities for disabled guests

Building characteristics:

  • Private apartment in building

Entertainment and family services:

  • Books, DVDs, or music for children
  • Board games/puzzles
Image 6 of Primo RelaxImage 7 of Primo Relax

House Rules at Primo Relax

Pets:

  • Pets are not allowed.

Parties:

  • Parties/events are not allowed

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 14:00 to 20:00
  • You'll need to let the property know in advance what time you'll arrive.

Check-out:

  • From 08:00 to 10:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Primo Relax Location

Starý Smokovec 19024, 062 01 Smokovce, Slovakia

Send Us a Message

Fill out the form below, and one of our concierge specialists will get back to you promptly.