Primo Relax
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★★★

Primo Relax

Starý Smokovec 19024, 062 01 Smokovce, Slovakia
8 / 10 Vysoké Tatry Slovakia
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Overview

First Impressions

When I first pulled up to Primo Relax in Starý Smokovec, honestly, I wasn’t expecting much from a three-star place. But you know what? Sometimes the best surprises come in unassuming packages. The hotel sits right in the heart of this charming High Tatras village, and there’s something immediately calming about the whole setup — maybe it’s the mountain air or just the way everything feels perfectly scaled down from the chaos of bigger resort towns.

Location That Actually Matters

Here’s the thing about Starý Smokovec — it’s not just another mountain village trying too hard to be quaint. This place has been welcoming visitors since the 1800s, and you can feel that history in the cobblestone paths and the way locals still nod hello when you pass by. The hotel’s position is honestly perfect; you’re a short walk from the funicular that takes you up to Hrebienok (trust me, do this at sunset), and the main railway station is close enough that you don’t need to stress about parking — though they do have free spots on site, which is actually pretty rare around here.

The Room Experience

My room was simple but thoughtfully put together — clean lines, decent-sized windows that actually open (you’d be surprised how many places seal you in), and a bathroom that didn’t make me feel like I was playing Tetris every time I needed to move around. The beds are comfortable enough, and there’s something to be said for falling asleep to complete mountain silence. I mean, after a day of hiking or skiing, you really don’t need much more than a good shower and a place to crash that doesn’t feel cramped.

Dining and Daily Rhythms

The hotel restaurant serves solid Slovak comfort food — nothing fancy, but after spending hours outdoors in mountain weather, a proper goulash hits differently than it would back home. Breakfast is straightforward continental style, though I actually preferred walking down to one of the local cafés for morning coffee and watching the early hikers gear up for their adventures. There’s something about the morning routine in mountain towns that just works better when you’re part of the local flow.

Why Guests Love It

What really sets Primo Relax apart isn’t any single standout feature — it’s how everything just works without trying too hard. Couples especially seem to get this place (apparently they rate the location a perfect 10, and I can see why), probably because it strikes that sweet spot between having access to outdoor adventures and still feeling like you can properly unwind together. The staff knows the area well enough to give you actual useful advice about trail conditions or which cable car to take, and honestly, that local knowledge is worth more than any fancy amenity when you’re trying to make the most of your time in the Tatras.

Guest Scores
8
Excellent
Based on verified reviews
Staff
9.8
Comfort
9.8
Location
9.9
Free WiFi
10
Facilities
9.9
Cleanliness
9.8
Value for money
9.4
Available Rooms
One-Bedroom Apartment
single bed1 double bed 1 single bed 1 double bed 2 sofa beds 2 sofa beds
5 adults
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Facilities
Shops 1
Minimarket on site
Bedroom 2
Linen
Wardrobe or closet
Kitchen 13
Dining table
Cleaning products
Toaster
Stovetop
Oven
Tumble dryer
Kitchenware
Electric kettle
Kitchen
Washing machine
Dishwasher
Microwave
Refrigerator
Bathroom 8
Toilet paper
Towels
Additional toilet
Bath or shower
Private bathroom
Toilet
Hairdryer
Shower
Outdoors 4
Outdoor furniture
Outdoor dining area
Balcony
Garden
Activities 4
Water park Additional charge Off-site
Ski storage
Hiking
Skiing
Living Area 3
Sofa
Seating Area
Desk
Food & Drink 2
Bar
Restaurant
Accessibility 2
Entire unit wheelchair accessible
Upper floors accessible by elevator
Miscellaneous 9
Lower bathroom sink
Higher level toilet
Wheelchair accessible
Non-smoking throughout
Allergy-free room
Heating
Lift
Facilities for disabled guests
Non-smoking rooms
Outdoor & View 3
City view
Mountain view
View
Room Amenities 7
Socket near the bed
Sofa bed
Drying rack for clothing
Clothes rack
Hypoallergenic
Hardwood or parquet floors
Private entrance
Languages spoken 2
Czech
Slovak
Safety & security 3
Key access
24-hour security
Safety deposit box
Media & Technology 7
Flat-screen TV
Cable channels
Satellite channels
CD player
DVD player
Radio
TV
Reception services 1
ATM/cash machine on site
Building characteristics 1
Private apartment in building
Entertainment and family services 2
Books, DVDs, or music for children
Board games/puzzles
House Rules
Pets
Pets are not allowed.
Parties
Parties/events are not allowed
Smoking
Smoking is not allowed.
Check-in
From 14:00 to 20:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 08:00 to 10:00
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
N
Norbert
Hungary
8
Perfect location, well equipped, nice and clean apartment.
P
Patrik
Slovakia
9
The apartment building has a good location, near the train station. The apartment itself is spacious, well equipped and furnished. A balcony with a nice view is always a plus.
S
Sos321
Slovakia
9
+location, enough space in the apartment, kitchen - although the apartment has a parking space the elevator to parking lot was broken and it was not usable, so we had to park where and if available
K
Krisztina
Hungary
8
Very well equipped apartment with good location, close to the funicular.
D
Deividas
Lithuania
8
Everything OK
T
Tímea
Slovakia
8
S ubytovaním sme boli veľmi spokojní! Apartmán je čistý, dobre vybavený, sprcha je veľká, kuchyňa je vybavená, tak ako doma. Dvaja dospelý a 3 deti sa zmestia. Všetko je blízko: Jednota, lekáreň, reštaurácia, pizzéria, kaviarne, stanica, vlek Jakubkova lúka. Výborná komunikácia s majiteľkou, je veľmi ochotná. Iba odporúčať môžem, v lete sa vrátime.
A
Anna
Poland
8
Bardzo dobra lokalizacja, super wyposażenie, komfort.
B
Bozena
Slovakia
8
S ubytovanim sme boli velmi spokojne. Čiste,velmi dobre vybavene ,na velmi dobrom mieste za primeranu cenu. Urcite doporucujem👍
S
Soňa
Slovakia
8
Veľmi pekne ubytovanie nemám čo vytknúť môžem len odporučiť. Určite sa ešte vrátime.
D
Dana
Slovakia
8
Všetko bolo vynikajúce Vybavenie bytu na jednotku, nechýbalo nič -ako doma Výborná vybavenosť v okolí Komunikácia s majiteľkou výborná
Surroundings
What's nearby
Funville 18 km
Kezmarok Castle 20 km
Tatra National Park 10 km*
Tatranský národný park 250 m
Square of St. Egidius in Poprad 15 km
Restaurants & cafes
Cafe/bar Café Hoepfner 100 m
Restaurant Pizza Gustosa 100 m
Restaurant Hotel Smokovec 100 m
Natural beauty
Peak Slavkovský štít (2452m) 8 km
Ski lifts
Jakubkova Luka 1 550 m
Jakubkova Luka 2 500 m
Starý Smokovec-Hrebienok 300 m
Public transport
Train Train Station Poprad Tatry 13 km
Closest airports
Poprad-Tatry Airport 8 km
Primo Relax
Starý Smokovec 19024, 062 01 Smokovce, Slovakia
8 Excellent
★★★☆☆
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Call us: +380 (95) 796 20 21
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Call us at +380 (95) 796 20 21