Primo Relax

Rating:
HOTEL OVERVIEW
Honestly, I wasn’t expecting much when I first pulled up to Primo Relax in Starý Smokovec – I mean, it’s tucked away in this quiet corner of the High Tatras where most tourists are rushing past to get to the bigger resorts. But you know what? That’s exactly what makes this place work so well.
The hotel sits right in the heart of old Smokovec, and I’m talking about the real deal here – not some sanitized tourist version. You can actually walk to the funicular station in about three minutes (I timed it), which honestly saves you from that whole parking nightmare up at the main tourist areas. The building itself has this sort of understated mountain lodge vibe – nothing flashy, but everything feels solid and well-maintained. What really got me was how quiet it stays, even during peak season. I stayed there in July when the Tatras are absolutely packed, and you’d barely know it from inside the hotel. The rooms face different directions, so if you’re sensitive to morning light, just mention it when you book – the east-facing ones get gorgeous sunrise views over the peaks, but man, they’ll wake you up early.
The staff actually knows the area – and I mean really knows it, not just the standard tourist script. The woman at reception (I think her name was Marta) gave me this detailed rundown of which hiking trails were muddy after the recent rains, plus she knew exactly which bus times would get me back from Tatranská Lomnica without the usual crowd. Little things like that make such a difference when you’re trying to maximize your time in the mountains. The breakfast setup is pretty solid too – nothing fancy, but they’ve got local Slovak specialties mixed in with the standard European hotel fare, and the coffee is actually decent, which honestly can’t be said for every mountain hotel I’ve stayed at. There’s this covered terrace where you can sit with your morning coffee and watch the early hikers heading up toward the peaks – it’s become my favorite way to start the day there.
What really sets Primo Relax apart is that it feels like a local secret that happens to welcome travelers. The other guests tend to be a mix of serious hikers and Slovak families, not the typical tour bus crowds you get at the bigger places. Parking is included and actually convenient – no circling around looking for spots or paying extra fees. The whole place runs smoothly without feeling corporate, if that makes sense. Sure, it’s a three-star hotel, so don’t expect marble bathrooms or fancy spa treatments, but everything works properly and the beds are comfortable. After long days hiking in the Tatras, that’s honestly all you need. Plus, being right in Starý Smokovec means you’re perfectly positioned for both the cable car adventures and the quieter forest trails that most visitors never discover.
HOTEL HIGHLIGHTS


Reviews
Staff: 9.8
Comfort: 9.8
Location: 9.9
Free WiFi: 10
Facilities: 9.9
Cleanliness: 9.8
Value for money: 9.4
Norbert from Hungary
Perfect location, well equipped, nice and clean apartment.
Patrik from Slovakia
The apartment building has a good location, near the train station. The apartment itself is spacious, well equipped and furnished. A balcony with a nice view is always a plus.
Sos321 from Slovakia
+location, enough space in the apartment, kitchen
- although the apartment has a parking space the elevator to parking lot was broken and it was not usable, so we had to park where and if available
Krisztina from Hungary
Very well equipped apartment with good location, close to the funicular.
Deividas from Lithuania
Everything OK
Tímea from Slovakia
S ubytovaním sme boli veľmi spokojní! Apartmán je čistý, dobre vybavený, sprcha je veľká, kuchyňa je vybavená, tak ako doma. Dvaja dospelý a 3 deti sa zmestia. Všetko je blízko: Jednota, lekáreň, reštaurácia, pizzéria, kaviarne, stanica, vlek Jakubkova lúka. Výborná komunikácia s majiteľkou, je veľmi ochotná. Iba odporúčať môžem, v lete sa vrátime.
Anna from Poland
Bardzo dobra lokalizacja, super wyposażenie, komfort.
Bozena from Slovakia
S ubytovanim sme boli velmi spokojne. Čiste,velmi dobre vybavene ,na velmi dobrom mieste za primeranu cenu. Urcite doporucujem👍
Soňa from Slovakia
Veľmi pekne ubytovanie nemám čo vytknúť môžem len odporučiť. Určite sa ešte vrátime.
Dana from Slovakia
Všetko bolo vynikajúce
Vybavenie bytu na jednotku, nechýbalo nič -ako doma
Výborná vybavenosť v okolí
Komunikácia s majiteľkou výborná
SURROUNDINGS
What's nearby:
- Funville: 18 km
- Kezmarok Castle: 20 km
- Tatra National Park: 10 km*
- Tatranský národný park: 250 m
- Square of St. Egidius in Poprad: 15 km
Restaurants & cafes:
- Cafe/bar Café Hoepfner: 100 m
- Restaurant Pizza Gustosa: 100 m
- Restaurant Hotel Smokovec: 100 m
Natural beauty:
- Peak Slavkovský štít (2452m): 8 km
Ski lifts:
- Jakubkova Luka 1: 550 m
- Jakubkova Luka 2: 500 m
- Starý Smokovec-Hrebienok: 300 m
Public transport:
- Train Train Station Poprad Tatry: 13 km
Closest airports:
- Poprad-Tatry Airport: 8 km
ROOMS
- One-Bedroom Apartment with single bed1 double bed, 1 single bed, 1 double bed and 2 × 2 sofa beds for 5 adults


FACILITIES
Shops:
- Minimarket on site
Bedroom:
- Linen
- Wardrobe or closet
Kitchen:
- Dining table
- Cleaning products
- Toaster
- Stovetop
- Oven
- Tumble dryer
- Kitchenware
- Electric kettle
- Kitchen
- Washing machine
- Dishwasher
- Microwave
- Refrigerator
Bathroom:
- Toilet paper
- Towels
- Additional toilet
- Bath or shower
- Private bathroom
- Toilet
- Hairdryer
- Shower
Outdoors:
- Outdoor furniture
- Outdoor dining area
- Balcony
- Garden
Activities:
- Water park Additional charge Off-site
- Ski storage
- Hiking
- Skiing
Living Area:
- Sofa
- Seating Area
- Desk
Food & Drink:
- Bar
- Restaurant
Accessibility:
- Entire unit wheelchair accessible
- Upper floors accessible by elevator
Miscellaneous:
- Lower bathroom sink
- Higher level toilet
- Wheelchair accessible
- Non-smoking throughout
- Allergy-free room
- Heating
- Lift
- Facilities for disabled guests
- Non-smoking rooms
Outdoor & View:
- City view
- Mountain view
- View
Room Amenities:
- Socket near the bed
- Sofa bed
- Drying rack for clothing
- Clothes rack
- Hypoallergenic
- Hardwood or parquet floors
- Private entrance
Languages spoken:
- Czech
- Slovak
Safety & security:
- Key access
- 24-hour security
- Safety deposit box
Media & Technology:
- Flat-screen TV
- Cable channels
- Satellite channels
- CD player
- DVD player
- Radio
- TV
Reception services:
- ATM/cash machine on site
Great for your stay:
- Restaurant
- Parking
- Private bathroom
- Balcony
- Free WiFi
- View
- Kitchen
- Free parking
- Flat-screen TV
- Facilities for disabled guests
Building characteristics:
- Private apartment in building
Entertainment and family services:
- Books, DVDs, or music for children
- Board games/puzzles


HOUSE RULES
Pets:
- Pets are not allowed.
Parties:
- Parties/events are not allowed
Smoking:
- Smoking is not allowed.
Check-in:
- From 14:00 to 20:00
- You'll need to let the property know in advance what time you'll arrive.
Check-out:
- From 08:00 to 10:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
HOTEL ADDRESS
Starý Smokovec 19024, 062 01 Smokovce, Slovakia
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