Concierge service Сarpathians Nowa – Ski SPA Hotel
Rating:
HOTEL OVERVIEW
You know what caught me off guard about Nowa? Walking up to this place on Mostowa Street, I honestly wasn’t expecting much from a 3-star spot in Karpacz – but then you step inside and realize they’ve really figured something out here. The lobby has this warm, mountain lodge feel without being all kitschy about it, and the staff actually seemed to remember my name after the first day (which, let’s be real, doesn’t happen everywhere).
The whole ski-spa combo thing actually works here – I mean, after spending a morning on Śnieżka or hitting the slopes at the nearby ski areas, coming back to their spa facilities felt like exactly what my legs were begging for. The sauna’s nothing fancy, but it’s properly hot and they keep it clean, which is honestly all I care about. What I really appreciated was how quiet the place gets in the evenings. You’re close enough to the main drag that you can walk to restaurants and bars, but far enough back that you’re not dealing with drunk tourists stumbling around at 2 AM. Parking was surprisingly easy too – they’ve got their own spots, which saves you from hunting around those narrow mountain streets.
Here’s the thing that stuck with me though: the breakfast spread was way better than it had any right to be for a mid-range hotel. Fresh bread, local meats and cheeses, and they actually had real butter instead of that margarine nonsense. The rooms are clean and comfortable – nothing Instagram-worthy, but the beds are solid and the bathrooms are modern enough. I stayed during shoulder season in late March, so it was pretty quiet, but I imagine summer gets busier when the hiking crowds roll in. The location really is perfect for exploring the Karkonosze mountains, and honestly, with a 9-star rating, I can see why people keep coming back. It’s just one of those places that does the basics really well without trying to be something it’s not – which in a tourist town like Karpacz, is actually pretty refreshing.
HOTEL HIGHLIGHTS
Reviews
Staff: 9.4
Comfort: 9.0
Location: 8.8
Free WiFi: 9.4
Facilities: 8.8
Cleanliness: 9.2
Value for money: 9.0
Toni from Australia (17 May 2025)
Comfort, sauna, proximity to town and Wang church.
What could be improved: The hotel is advertised as a spa hotel. In my country the "spa" is called a sauna. A spa has water jets and one imerses themselves in warm water.
Ilya from Czech Republic (17 April 2025)
What could be improved: Need more sockets near the bed.
Jaap from Netherlands (16 April 2025)
The room, the staff, the restaurant, the parking, the area where the hotel is situated. Apart from the Booking.com Genius Upgrade the hotel gave us for sure the best room they have. Silent, beautiful view outside, a small river close by and a spacious parking. The room was big and very clean. Bathroom, big and very clean. Including heating. A nice...
László from Hungary (18 December 2024)
Location, the building, the room, breakfast.
What could be improved: The trash bin is too small. The room could have been cleaner.
Tomasz from Poland (5 August 2024)
I enjoyed it!
Heechoon from Poland (13 November 2023)
soooooo kind. and awsome food.
What could be improved: small parking place.
Ariel from Ireland (6 February 2023)
Especially the staff and food.
Nihal from Malta (3 February 2023)
restaurant bar and food
What could be improved: nothing
Emiliya from Poland (1 December 2024)
Everything was good! We really enjoyed the sauna, billiards and the delicious breakfasts.
Dominik from Czech Republic (7 July 2024)
Location
Staff members
Modern room
Play rooms (biliard etc.)
What could be improved: Brealfast were not so good, for me not so many types of food
SURROUNDINGS
What's nearby:
- Ratusz: 6 km
- Dom Tkaczy: 5 km
- Kulak Paark: 1.1 km
- Luční bouda: 9 km
- Muzeum Zabawek: 550 m
- Dom Wycieczkowy: 1.3 km
- Sztolnie Kowary: 9 km
- Karkonoski Park Narodowy: 3 km
- Siruwia - Ogród Japoński: 8 km
- Museum of Sport and Tourism: 1 km
Restaurants & cafes:
- Restaurant Universal: 400 m
- Restaurant Molto Bene: 450 m
- Restaurant Pole Namiotowe pod Lipami: 400 m
Top attractions:
- Karkonosze National Park: 14 km
Natural beauty:
- Peak Sněžka (1603m): 9 km
- Waterfall Wild Waterfall: 3.6 km
- Mountain Sniezka mountain: 9 km
- Forest Úpské rašeliniště: 9 km
Ski lifts:
- Karpatka II: 1.7 km
- Karpatka Panorama Lift: 1.5 km
Public transport:
- Train Jelenia Góra Cieplice: 16 km
- Train Bus Stop Pec pod Sn?žkou: 14 km
ROOMS
- Estimated price from: $80. Standard Double Room with 2 single beds for Max persons: 2
- Estimated price from: $92. Comfort Double Room with Mountain View with 2 single beds, 2 × 1 sofa bed and 1 large double bed for Max persons: 2
- Estimated price from: $103. Superior Double Room with Balcony and Mountain View with 2 single beds for Max persons: 2
- Estimated price from: $138. Standard Studio with 3 single beds and 1 sofa bed for Max persons: 3
- Estimated price from: $162. Studio with Mountain View with 3 single beds and 1 sofa bed for Max persons: 3
FACILITIES
Ski:
- Ski storage
Bedroom:
- Linen
- Wardrobe or closet
General:
- Shuttle service
- Shared lounge/T V area
- Non-smoking throughout
- Wake-up service
- Heating
- Carpeted
- Lift
- Family rooms
- Facilities for disabled guests
- Airport shuttle Additional charge
- Non-smoking rooms
- Room service
Kitchen:
- Electric kettle
Bathroom:
- Toilet paper
- Towels
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Outdoors:
- Picnic area
- Outdoor furniture
- BBQ facilities
- Garden
Wellness:
- Full body massage
- Foot massage
- Back massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Spa facilities
- Body scrub
- Body treatments
- Facial treatments
- Beauty Services
- Sun umbrellas
- Hot tub/Jacuzzi Additional charge
- Massage Additional charge
- Spa and wellness centre Additional charge
- Sauna
Activities:
- Tour or class about local culture Additional charge
- Happy hour
- Walking tours Additional charge
- Horse riding Additional charge Off-site
- Hiking Additional charge
- Canoeing Additional charge Off-site
- Billiards
- Children's playground
- Skiing
Living Area:
- Desk
Food & Drink:
- Coffee house on site
- Fruits Additional charge
- Wine/champagne Additional charge
- Kid meals
- Special diet menus (on request)
- Bar
- Restaurant
- Tea/Coffee maker
Accessibility:
- Toilet with grab rails
- Wheelchair accessible
Languages spoken:
- German
- English
- Polish
Cleaning services:
- Daily housekeeping
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safety deposit box
Media & Technology:
- Flat-screen TV
- Satellite channels
- Radio
- Telephone
- TV
Reception services:
- Invoice provided
- Private check-in/check-out
- Luggage storage
- 24-hour front desk
Business facilities:
- Fax/photocopying
- Meeting/banquet facilities Additional charge
Great for your stay:
- Restaurant
- Private bathroom
- Parking
- Spa and wellness centre
- Pets allowed
- Free WiFi
- Flat-screen TV
- Airport shuttle
- Free parking
- Family rooms
Entertainment and family services:
- Indoor play area
- Board games/puzzles
Parking Free public parking is possible on site (reservation is not needed).:
- Street parking
- Accessible parking
HOUSE RULES
Pets:
- Pets are allowed. Charges may be applicable.
Check-in:
- From 16:00
- You'll need to let the property know in advance what time you'll arrive.
Check-out:
- Until 11:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
HOTEL ADDRESS
Mostowa 9, 58-540 Karpacz, Poland
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