Concierge service Сarpathians Karpacki & SPA – blisko wyciągu, Restauracja, Sala Zabaw, Bar 24h
Rating:
HOTEL OVERVIEW
Look, I’ll be honest – when I first pulled up to Karpacki & SPA on Karkonoska Street, I wasn’t expecting much. The name’s a bit of a mouthful (though locals just call it “the Karpacki”), and you know how hotels with everything-but-the-kitchen-sink names can be hit or miss. But this place actually delivers on what it promises, which is refreshing in Karpacz where some spots are all marketing and no substance.
The location is genuinely solid – you’re maybe a five-minute walk to the ski lifts, which means you can actually sleep in a bit and still catch first tracks. I mean, it’s not ski-in-ski-out, but honestly? That’s fine because you avoid the crazy lift-base noise that starts at 6 AM. The spa part isn’t just a hot tub thrown in a basement either – they’ve got a proper setup with a decent-sized pool and treatment rooms that don’t feel like converted closets. The kids’ playroom is cluttered but functional (your toddler will love it, you’ll tolerate it), and the 24-hour bar is actually staffed most of the time, not just theoretically open like some places I’ve stayed.
What surprised me most was the restaurant – I went in with low expectations because hotel food in Polish mountain towns can be pretty forgettable, but they’re doing proper regional dishes alongside the standard international stuff. The żurek was actually good, not the watery tourist version you get at some places down the main drag. Staff speaks decent English, though you’ll do better with basic Polish phrases if you have them. Parking’s included and there’s usually space, even during busy winter weekends when half of Warsaw seems to descend on Karpacz. The rooms are comfortable enough – nothing fancy, but the beds are solid and the bathrooms work properly. You might hear some hallway noise if you’re a light sleeper, but it’s not terrible. That 8.3 rating feels about right – it’s not going to blow your mind, but it delivers what you need for a ski weekend or family mountain trip without breaking the bank or disappointing anyone.
HOTEL HIGHLIGHTS
Reviews
Staff: 9.1
Comfort: 8.3
Location: 8.9
Free WiFi: 8.0
Facilities: 8.2
Cleanliness: 8.4
Value for money: 8.2
Venkatraman from Germany (22 January 2024)
Breakfast buffet is amazing. Staff are very friendly and their service is like what you get in 4 or 5 star restaurants. Facility needs some improvements though. They seem outdated and a bit old. But I will stay there again.
Radosław from Germany (6 January 2024)
Very clean, warm in the rooms, friendly staff
What could be improved: The only thing I can complain about is the very uncomfortable pillows. After a long day on the slopes or on the trail, I expect something more comfortable
Przemyslaw from Poland (20 July 2023)
the service was very pleasant
guide on what to see in the neighbourhood
what's recommend from the kid's perspective
the food was really good
What could be improved: bathroom could provide more toiletries
Aliaskar from Poland (12 February 2023)
good location and food.
Adriana from Poland (16 August 2022)
Very helpful and friendly staff, tasty food and comfortable beds.
What could be improved: Private spa was a bit old (loose dirty pillows), sauna did not work. Better to use public one.
Sergii from Poland (3 December 2024)
Great location with pleasant and friendly staff. The room was spacious and came with a kettle and a selection of teas. The jacuzzi zone was nice, though it only had one jacuzzi and a small sauna. What could be improved: The hotel has a nice appearance, but it could use some minor renovations. One seat in the jacuzzi wasn’t working, and while the...
Kristýna from Czech Republic (14 May 2024)
The food was great, the whole hotel clean and staff were very friendly and helpful. There is a parking space in front of the hotel.
What could be improved: The beds are quite soft. There is no elevator in the hotel, but it didn't bother us too much.
Steve from Poland (2 October 2023)
Breakfast offered a huge choice, with plenty of variety for vegetarians too. The room was spacious and comfortable with a large balcony. Although the tall trees blocked the view, it was bright enough and quiet and peaceful. What could be improved: The room in which we stayed could be improved with a couple of extra cushions for sitting up in the...
Radosław from Poland (3 October 2022)
Very helpful staff
What could be improved: Breakfast - no cakes/sweets at all
Matoušková from Czech Republic (11 March 2023)
The spa panorama was amazing. The view from it was beautiful. Dinners and breakfast was delicious.
What could be improved: The bed was a little bit soft for me.
SURROUNDINGS
What's nearby:
- Ratusz: 10 km
- Relaxpark: 11 km
- Dom Tkaczy: 9 km
- Kulak Paark: 3.2 km
- Luční bouda: 6 km
- Muzeum Zabawek: 2.8 km
- Dom Wycieczkowy: 2 km
- Karkonoski Park Narodowy: 1.3 km
- Siruwia - Ogród Japoński: 6 km
- Museum of Sport and Tourism: 2.1 km
Restaurants & cafes:
- Restaurant Pod Jesionami: 250 m
- Restaurant Burgers & Ribs: 250 m
- Restaurant Jagodowy Zakątek Cafe&Bistro: 300 m
Top attractions:
- Sztolnie Kowary: 14 km
- Karkonosze National Park: 17 km
Natural beauty:
- Peak Sněžka (1603m): 7 km
- Waterfall Wild Waterfall: 1.1 km
- Mountain Sniezka mountain: 7 km
- Forest Úpské rašeliniště: 7 km
Ski lifts:
- Kopa Ski Lift: 1.3 km
- Bialy Jar Ski Lift: 500 m
- Liczykrupa Ski Lift: 1.3 km
Public transport:
- Train Jelenia Góra Sobieszów: 18 km
- Train Bus Stop Pec pod Sn?žkou: 12 km
ROOMS
- Estimated price from: $84. Standard Double Room with 1 large double bed and 2 single beds for Max persons: 2
- Estimated price from: $92. Double Room with Balcony with 1 large double bed and 2 single beds for Max persons: 2
- Estimated price from: $137. Comfort Quadruple Room with 1 sofa bed and 1 large double bed for Max persons: 3
FACILITIES
Ski:
- Ski storage
Bedroom:
- Linen
General:
- Non-smoking throughout
- Wake-up service
- Packed lunches
- Heating
- Family rooms
- Non-smoking rooms
Kitchen:
- Electric kettle
Bathroom:
- Toilet paper
- Towels
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Outdoors:
- Garden
Wellness:
- Full body massage
- Back massage
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Hot tub/Jacuzzi
- Massage
- Spa and wellness centre Additional charge
- Sauna
Activities:
- Pub crawls Additional charge
- Cycling Off-site
- Table tennis
- Games room
- Skiing
Living Area:
- Desk
Food & Drink:
- Coffee house on site
- Kid-friendly buffet
- Kid meals Additional charge
- Bar
- Restaurant
- Tea/Coffee maker
Room Amenities:
- Socket near the bed
Languages spoken:
- English
- Polish
Cleaning services:
- Daily housekeeping
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
Media & Technology:
- Flat-screen TV
- TV
Reception services:
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- 24-hour front desk
Business facilities:
- Meeting/banquet facilities Additional charge
Great for your stay:
- Restaurant
- Private bathroom
- Parking
- Spa and wellness centre
- Pets allowed
- Free WiFi
- Flat-screen TV
- Family rooms
- Non-smoking rooms
- Tour desk
Entertainment and family services:
- Indoor play area
HOUSE RULES
Pets:
- Pets are allowed on request. Charges may be applicable.
Parties:
- Parties/events are not allowed
Smoking:
- Smoking is not allowed.
Check-in:
- From 15:30 to 00:00
Check-out:
- From 00:00 to 11:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
HOTEL ADDRESS
Karkonoska 3, 58-540 Karpacz, Poland
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