Hotel Relaks Wellness & SPA
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★★★

Hotel Relaks Wellness & SPA

Ul. Obrońców Pokoju 4, 58-540 Karpacz, Poland
8.6 / 10 Karpacz Poland
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Overview

Look, I’ll be straight with you about Hotel Relaks – it’s one of those places that actually lives up to its name, which honestly surprised me. When I first rolled up to Ul. Obrońców Pokoju 4, I was expecting another generic mountain hotel, but there’s something genuinely relaxing about this spot that caught me off guard. The building itself sits quietly on this peaceful street (and I mean peaceful – you’re not dealing with any of that main road noise from the center of Karpacz), and the whole vibe just feels… well, relaxed. The check-in was smooth, parking’s right there without any drama, and the staff actually seemed like they wanted to be there, you know?

What really sets this place apart though is the spa situation – and I’m saying this as someone who’s usually skeptical about hotel spas. They’ve got this whole wellness thing figured out, with treatment rooms that don’t feel like an afterthought and a pool area that’s actually worth spending time in. The water temperature’s spot-on, and here’s the thing nobody mentions – the lighting is perfect for that end-of-day unwind session when you’ve been hiking around the Sudetes all day. I mean, for a 3-star place, they’re punching way above their weight on the amenities front. The rooms are solid too – nothing fancy, but clean, comfortable, and the beds are surprisingly good (I’m picky about mattresses, so this matters). You’ll get mountain views from most rooms, and honestly, watching the morning light hit the peaks while having your coffee is worth the stay alone.

The location is actually pretty smart when you think about it. You’re close enough to walk into Karpacz proper – maybe 10 minutes to the main drag where all the restaurants and tourist stuff happens – but far enough away that you’re not dealing with the summer crowds and tour bus chaos. If you’re planning to hit Śnieżka or explore the national park, you’re perfectly positioned without being right in the thick of things. The 8.6 rating makes sense to me because this isn’t trying to be some luxury resort – it’s just doing the mountain wellness hotel thing really well. The breakfast is decent (nothing groundbreaking, but fresh and filling), and they seem to get the seasonal rhythms here, so service feels more attentive during the shoulder seasons when things aren’t completely nuts. Honestly, if you’re looking for a place to actually decompress in the Karkonosze without breaking the bank or dealing with overcrowded resort nonsense, Hotel Relaks nails that sweet spot between comfort and value.

Guest Scores
8.6
Excellent
Based on verified reviews
Staff
9.0
Comfort
8.6
Location
9.1
Free WiFi
6.9
Facilities
8.5
Cleanliness
8.9
Value for money
8.9
Available Rooms
Standard Double or Twin Room
2 single beds
Max persons: 2
$73
per night
Apartment
1 large double bed 1 sofa bed
Max persons: 2
$86
per night
Standard Single Room
1 single bed
Max persons: 1
$43
per night
Select →
Facilities
Bedroom 2
Linen
Wardrobe or closet
General 10
Designated smoking area
Non-smoking throughout
Wake-up service
Heating
Carpeted
Lift
Family rooms
Facilities for disabled guests
Non-smoking rooms
Room service
Bathroom 6
Toilet paper
Towels
Bath or shower
Private bathroom
Free toiletries
Hairdryer
Outdoors 1
Terrace
Wellness 26
Fitness/spa locker rooms
Fitness
Full body massage
Hand massage
Head massage
Couples massage
Foot massage
Neck massage
Back massage
Spa/wellness packages
Foot bath
Spa lounge/relaxation area
Steam room
Spa facilities
Body wrap
Body scrub
Body treatments
Hair treatments
Facial treatments
Beauty Services
Hammam
Hot tub/Jacuzzi
Massage Additional charge
Spa and wellness centre Additional charge
Fitness centre
Sauna
Activities 3
Bicycle rental
Cycling
Skiing
Living Area 1
Desk
Food & Drink 6
Coffee house on site
Fruits Additional charge
Wine/champagne Additional charge
Bar
Restaurant
Tea/Coffee maker
Accessibility 4
Higher level toilet
Toilet with grab rails
Wheelchair accessible
Upper floors accessible by elevator
Room Amenities 2
Socket near the bed
Clothes rack
Languages spoken 3
German
English
Polish
Cleaning services 3
Daily housekeeping
Ironing service Additional charge
Laundry Additional charge
Safety & security 7
Fire extinguishers
CCTV outside property
CCTV in common areas
Smoke alarms
Security alarm
Key access
Safety deposit box
Media & Technology 3
Flat-screen TV
Telephone
TV
Reception services 3
Invoice provided
Luggage storage
24-hour front desk
Business facilities 2
Fax/photocopying Additional charge
Meeting/banquet facilities Additional charge
Entertainment and family services 1
Board games/puzzles
Parking Free private parking is possible on site (reservation is not possible). 1
Accessible parking
House Rules
Pets
Pets are allowed. Charges may be applicable.
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Guest reviews
L
Leszek
United Kingdom
9
We liked the well-maintained facilities and access to the sauna. The room was basic but a good size and clean. Breakfast offered many choices, well-presented and tasty. We stayed three nights during a relatively quiet time, as there were not many people in the hotel or tourists in town. We also received a discount at a nearby restaurant, which offered very good food. The location was perfect for hiking. It was the starting point for the black trail to Sowia Przełęcz. To access other trails, you can take a local bus to Wang Church for 5zl.
What could be improved: Staff were nice overall, but the overall experience could have been better if they smiled more.
22 April 2025
A
Adam
Poland
9
Room was clean, cleaned out daily. The design is dated, but functional with comfy beds and pillows. What's worth noting is silence during night time. Breakfast was good. The spa is small but sufficient, massages are performed exceptionally well. Location is near perfect.
What could be improved: Nothing worth mentioning at this price
9 February 2025
J
Jacek
Poland
9
Everything
What could be improved: Wasn’t anything to notice
28 December 2024
M
Maxim
Poland
9
Wellness & SPA Location(near the center) Breakfast is small but still good. There are enough dishes to have breakfast
24 December 2024
M
Migle
Lithuania
9
The room was spacious and clean. Jacuzzi and sauna are available for all the guests, but you need to book a jacuzzi in advance. The restaurant offers some excellent regional dishes and great beer.
15 July 2024
J
Jaroslaw
United States
9
Good location, short walk from the city center. Nice clean room, excellent breakfast and free parking. Next door restaurant with hotel guest discount was a plus.
What could be improved: None
3 June 2024
V
Vinicius
Brazil
9
Spacious rooms, comfortable beds, delicious breakfast and dinner, attentive staff. Good location: 10-15 minutes to the centre on foot, and near one of the main paths to Śnieżka. Possibility to access the SPA's jacuzzi (20-minute sessions) and sauna without additional costs. Fair prices for everything that is offered.
What could be improved: Rooms could be brighter. There could have been more vegetarian options for dinner.
7 May 2024
J
Janusz
United Kingdom
9
20% off Voucher for food in next door restaurant
6 January 2024
M
Martin
United Kingdom
9
Everything should be at least 4 star restaurant next to hotel amazing and 20% off for hotel guests
23 August 2023
J
Jan
Norway
8
What could be improved: Ev charger next door was broken
4 July 2023
Surroundings
What's nearby
Ratusz 6 km
Dom Tkaczy 6 km
Kulak Paark 2.6 km
Luční bouda 9 km
Muzeum Zabawek 1.8 km
Dom Wycieczkowy 1.2 km
Sztolnie Kowary 8 km
Karkonoski Park Narodowy 3 km
Siruwia - Ogród Japoński 11 km
Museum of Sport and Tourism 750 m
Restaurants & cafes
Restaurant Dwor Liczyrzepy 100 m
Restaurant Restauracja Elia 30 m
Restaurant Gospoda pod Brzozami 350 m
Top attractions
Karkonosze National Park 16 km
Natural beauty
Peak Sněžka (1603m) 8 km
Waterfall Wild Waterfall 3.6 km
Mountain Sniezka mountain 8 km
Forest Úpské rašeliniště 9 km
Ski lifts
Relaks Lift 150 m
Karpatka Panorama Lift 1.9 km
Public transport
Train Jelenia Góra Cieplice 17 km
Train Bus Stop Pec pod Sn?žkou 14 km
Hotel Relaks Wellness & SPA
Ul. Obrońców Pokoju 4, 58-540 Karpacz, Poland
$43 / per night
8.6 Excellent
★★★☆☆
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Call us: +380 (95) 796 20 21
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Call us at +380 (95) 796 20 21