Hotel Relaks Wellness & SPA

Rating:
HOTEL OVERVIEW
Look, I’ll be straight with you about Hotel Relaks – it’s one of those places that actually lives up to its name, which honestly surprised me. When I first rolled up to Ul. Obrońców Pokoju 4, I was expecting another generic mountain hotel, but there’s something genuinely relaxing about this spot that caught me off guard. The building itself sits quietly on this peaceful street (and I mean peaceful – you’re not dealing with any of that main road noise from the center of Karpacz), and the whole vibe just feels… well, relaxed. The check-in was smooth, parking’s right there without any drama, and the staff actually seemed like they wanted to be there, you know?
What really sets this place apart though is the spa situation – and I’m saying this as someone who’s usually skeptical about hotel spas. They’ve got this whole wellness thing figured out, with treatment rooms that don’t feel like an afterthought and a pool area that’s actually worth spending time in. The water temperature’s spot-on, and here’s the thing nobody mentions – the lighting is perfect for that end-of-day unwind session when you’ve been hiking around the Sudetes all day. I mean, for a 3-star place, they’re punching way above their weight on the amenities front. The rooms are solid too – nothing fancy, but clean, comfortable, and the beds are surprisingly good (I’m picky about mattresses, so this matters). You’ll get mountain views from most rooms, and honestly, watching the morning light hit the peaks while having your coffee is worth the stay alone.
The location is actually pretty smart when you think about it. You’re close enough to walk into Karpacz proper – maybe 10 minutes to the main drag where all the restaurants and tourist stuff happens – but far enough away that you’re not dealing with the summer crowds and tour bus chaos. If you’re planning to hit Śnieżka or explore the national park, you’re perfectly positioned without being right in the thick of things. The 8.6 rating makes sense to me because this isn’t trying to be some luxury resort – it’s just doing the mountain wellness hotel thing really well. The breakfast is decent (nothing groundbreaking, but fresh and filling), and they seem to get the seasonal rhythms here, so service feels more attentive during the shoulder seasons when things aren’t completely nuts. Honestly, if you’re looking for a place to actually decompress in the Karkonosze without breaking the bank or dealing with overcrowded resort nonsense, Hotel Relaks nails that sweet spot between comfort and value.
HOTEL HIGHLIGHTS


Reviews
Staff: 9.0
Comfort: 8.6
Location: 9.1
Free WiFi: 6.9
Facilities: 8.5
Cleanliness: 8.9
Value for money: 8.9
Leszek from United Kingdom (22 April 2025)
We liked the well-maintained facilities and access to the sauna. The room was basic but a good size and clean. Breakfast offered many choices, well-presented and tasty. We stayed three nights during a relatively quiet time, as there were not many people in the hotel or tourists in town. We also received a discount at a nearby restaurant, which...
Adam from Poland (9 February 2025)
Room was clean, cleaned out daily.
The design is dated, but functional with comfy beds and pillows.
What's worth noting is silence during night time.
Breakfast was good.
The spa is small but sufficient, massages are performed exceptionally well.
Location is near perfect.
What could be improved: Nothing worth mentioning at this price
Jacek from Poland (28 December 2024)
Everything
What could be improved: Wasn’t anything to notice
Maxim from Poland (24 December 2024)
Wellness & SPA
Location(near the center)
Breakfast is small but still good. There are enough dishes to have breakfast
Migle from Lithuania (15 July 2024)
The room was spacious and clean. Jacuzzi and sauna are available for all the guests, but you need to book a jacuzzi in advance. The restaurant offers some excellent regional dishes and great beer.
Jaroslaw from United States (3 June 2024)
Good location, short walk from the city center. Nice clean room, excellent breakfast and free parking. Next door restaurant with hotel guest discount was a plus.
What could be improved: None
Vinicius from Brazil (7 May 2024)
Spacious rooms, comfortable beds, delicious breakfast and dinner, attentive staff. Good location: 10-15 minutes to the centre on foot, and near one of the main paths to Śnieżka. Possibility to access the SPA's jacuzzi (20-minute sessions) and sauna without additional costs. Fair prices for everything that is offered. What could be improved: Rooms...
Janusz from United Kingdom (6 January 2024)
20% off Voucher for food in next door restaurant
Martin from United Kingdom (23 August 2023)
Everything should be at least 4 star restaurant next to hotel amazing and 20% off for hotel guests
Jan from Norway (4 July 2023)
What could be improved: Ev charger next door was broken
SURROUNDINGS
What's nearby:
- Ratusz: 6 km
- Dom Tkaczy: 6 km
- Kulak Paark: 2.6 km
- Luční bouda: 9 km
- Muzeum Zabawek: 1.8 km
- Dom Wycieczkowy: 1.2 km
- Sztolnie Kowary: 8 km
- Karkonoski Park Narodowy: 3 km
- Siruwia - Ogród Japoński: 11 km
- Museum of Sport and Tourism: 750 m
Restaurants & cafes:
- Restaurant Dwor Liczyrzepy: 100 m
- Restaurant Restauracja Elia: 30 m
- Restaurant Gospoda pod Brzozami: 350 m
Top attractions:
- Karkonosze National Park: 16 km
Natural beauty:
- Peak Sněžka (1603m): 8 km
- Waterfall Wild Waterfall: 3.6 km
- Mountain Sniezka mountain: 8 km
- Forest Úpské rašeliniště: 9 km
Ski lifts:
- Relaks Lift: 150 m
- Karpatka Panorama Lift: 1.9 km
Public transport:
- Train Jelenia Góra Cieplice: 17 km
- Train Bus Stop Pec pod Sn?žkou: 14 km
ROOMS
- Estimated price from: $73. Standard Double or Twin Room with 2 single beds for Max persons: 2
- Estimated price from: $86. Apartment with 1 large double bed and 1 sofa bed for Max persons: 2
- Estimated price from: $43. Standard Single Room with 1 single bed for Max persons: 1


FACILITIES
Bedroom:
- Linen
- Wardrobe or closet
General:
- Designated smoking area
- Non-smoking throughout
- Wake-up service
- Heating
- Carpeted
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Bathroom:
- Toilet paper
- Towels
- Bath or shower
- Private bathroom
- Free toiletries
- Hairdryer
Outdoors:
- Terrace
Wellness:
- Fitness/spa locker rooms
- Fitness
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Foot bath
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Hair treatments
- Facial treatments
- Beauty Services
- Hammam
- Hot tub/Jacuzzi
- Massage Additional charge
- Spa and wellness centre Additional charge
- Fitness centre
- Sauna
Activities:
- Bicycle rental
- Cycling
- Skiing
Living Area:
- Desk
Food & Drink:
- Coffee house on site
- Fruits Additional charge
- Wine/champagne Additional charge
- Bar
- Restaurant
- Tea/Coffee maker
Accessibility:
- Higher level toilet
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
Room Amenities:
- Socket near the bed
- Clothes rack
Languages spoken:
- German
- English
- Polish
Cleaning services:
- Daily housekeeping
- Ironing service Additional charge
- Laundry Additional charge
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
- Safety deposit box
Media & Technology:
- Flat-screen TV
- Telephone
- TV
Reception services:
- Invoice provided
- Luggage storage
- 24-hour front desk
Business facilities:
- Fax/photocopying Additional charge
- Meeting/banquet facilities Additional charge
Great for your stay:
- 2 restaurants
- Private bathroom
- Parking
- Spa and wellness centre
- Pets allowed
- Free WiFi
- Fitness centre
- Flat-screen TV
- Free parking
- Family rooms
Entertainment and family services:
- Board games/puzzles
Parking Free private parking is possible on site (reservation is not possible).:
- Accessible parking


HOUSE RULES
Pets:
- Pets are allowed. Charges may be applicable.
Check-in:
- From 15:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 11:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
HOTEL ADDRESS
Ul. Obrońców Pokoju 4, 58-540 Karpacz, Poland
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