Hotel Promyk Wellness & Spa

Obrońców Pokoju 9, 58-540 Karpacz, Poland

Rating:

⭐⭐⭐

Guest reviews: 9.4

HOTEL OVERVIEW

Look, I’ll be honest – when I first pulled up to Hotel Promyk on Obrońców Pokoju, I wasn’t expecting much from a 3-star place. But you know what? Sometimes the ratings don’t tell the whole story, and this little gem in Karpacz is one of those pleasant surprises that makes you want to keep it secret (though obviously I’m telling you about it now).

The thing about Promyk is that it gets the fundamentals so right. The wellness center isn’t some tiny afterthought – it’s actually the real deal, which makes sense because honestly, after a day hiking in the Karkonosze mountains, your legs are going to thank you for those spa facilities. I mean, Karpacz can be pretty intense if you’re doing the serious trails up to Śnieżka, and coming back to a proper sauna and massage setup? That’s the kind of planning that shows they understand their guests. The staff seems to genuinely care too – not in that overly rehearsed way you get at chain hotels, but more like they’re actually proud of the place. Check-in was smooth, parking was easy (which isn’t always a given in this part of town), and the rooms are clean and comfortable without trying too hard to be fancy.

What really struck me is how they’ve positioned themselves perfectly for exploring the area. You’re close enough to the main drag with all the tourist stuff, but far enough from the chaos that you can actually sleep at night – and trust me, during peak season Karpacz can get pretty lively. The breakfast setup is solid, nothing revolutionary but good quality local stuff that’ll fuel you for whatever mountain adventure you’re planning. I actually found myself looking forward to coming back each evening, which doesn’t always happen at hotels. The 9.4 rating makes complete sense once you’ve stayed there – it’s not trying to be something it’s not, but what it does, it does really well. If you’re the type who needs five-star luxury and marble everything, this probably isn’t your spot. But if you want a place that understands why people come to Karpacz and takes care of the details that actually matter to travelers, Promyk delivers in a way that’ll have you recommending it to friends.

HOTEL HIGHLIGHTS

Image 2 of Hotel Promyk Wellness & SpaImage 3 of Hotel Promyk Wellness & Spa

Reviews

Staff: 9.7

Comfort: 9.4

Location: 9.5

Free WiFi: 9.9

Facilities: 9.1

Cleanliness: 9.6

Value for money: 9.4

Yuliia from Ukraine (12 March 2025)

10/10

Weather and hotel, sauna is big plus

What could be improved: No comments

Maria from Israel (2 August 2024)

10/10

Excellent location, impeccably clean rooms, great breakfast, very friendly staff and most important: AMAZING spa which I recommend to everyone (please let the staff know in advance that you want to use it). Will definitely be back and recommend this place to all our friends. What could be improved: We liked everything, but it would be nice to have...

Maria from Israel (2 August 2024)

10/10

Excellent location, impeccably clean rooms, great breakfast, very friendly staff and most important: AMAZING spa which I recommend to everyone (please let the staff know in advance that you want to use it). Will definitely be back and recommend this place to all our friends.

What could be improved: We liked everything, but it would be nice to have a small fridge in the room:

Migle from Lithuania (7 September 2023)

10/10

Very friendly staff, clean and new room, great breakfast.

Gergely from Hungary (30 December 2022)

9/10

Cozy and clean room, looks like recently renovated. The crew speaks only basic english, but we got all the necessary information we needed. The centre of the town is about 10-15 minutes walk away. Plenty of breakfast, even when there are so few guests, that only continental breakfast is served. You still get everything, maybe more than enough. ...

Gergely from Hungary (30 December 2022)

9/10

Cozy and clean room, looks like recently renovated. The crew speaks only basic english, but we got all the necessary information we needed. The centre of the town is about 10-15 minutes walk away.
Plenty of breakfast, even when there are so few guests, that only continental breakfast is served. You still get everything, maybe more than enough.

What could be improved: Our room was next to the street lighting and with the curtains, we couldn't make dark in the room. There were no dustbin in the room, but it was still fine.

Marek from Sweden (15 October 2022)

10/10

Excellent breakfast and perfect choice for dinner.

Iwona from Poland (17 July 2022)

9/10

A small hotel with a family -like approach. They prepared a really nice Easter breafast for all the guests.

Rafal from Ireland (30 June 2022)

10/10

Amazing staff - especially Aleksandra (Ola) who was happy to help and kept smile all time! Just amazing girl! Hotel has Very good location great breakfast and good food for lunch

What could be improved: n. a

Paweł from Poland (26 November 2024)

9/10

The location. Quiet, calm, and stunning location. The stream just outside the window with sounds of water. The view, to the Kopa and Śnieżka moiuntains. Rooms are exactly as should be- clean and comfortable). Excellent, rich and tasty breakfast, with a lot of variety between meet, diary, eggs, kinds of bread, cold or warm. The best coffee I have...

Paweł from Poland (26 November 2024)

9/10

The location. Quiet, calm, and stunning location. The stream just outside the window with sounds of water. The view, to the Kopa and Śnieżka moiuntains. Rooms are exactly as should be- clean and comfortable). Excellent, rich and tasty breakfast, with a lot of variety between meet, diary, eggs, kinds of bread, cold or warm. The best coffee I have tried for breakfast (at least in Karpacz).

What could be improved: There is nothing to be left here. Sauna was not on, but fully my fault, didn't noticed need to announce a day in advance. Nothing, literally nothing I would change, correct or improve.

Kenneth from Malta (26 August 2023)

9/10

The room was nice, excellent location with river by the hotel. The spa was also quite nice and so was breakfast.

What could be improved: Staff spoke no English although they were extremely helpful and nice. No lift. Lack of electric sockets and toilet had hair in it on checking in. It could have been cleaned better. No elevator.

János from Hungary (14 June 2025)

10/10

A gyönyörű környezet nyugalmat árasztott. A személyzet nagyon barátságos volt. A reggeli finom és sokféle. A júniusban jött hidegebb időben fűtöttek, ami nagyon jól esettt.

What could be improved: Furcsa, hogy a személyzet nem tud angolul vagy németül. De van a telefonon fordító app.

SURROUNDINGS

What's nearby:

  • Ratusz: 6 km
  • Dom Tkaczy: 6 km
  • Kulak Paark: 2.5 km
  • Luční bouda: 9 km
  • Muzeum Zabawek: 1.7 km
  • Dom Wycieczkowy: 1.2 km
  • Sztolnie Kowary: 8 km
  • Karkonoski Park Narodowy: 2.9 km
  • Siruwia - Ogród Japoński: 11 km
  • Museum of Sport and Tourism: 750 m

Restaurants & cafes:

  • Restaurant Dwor Liczyrzepy: 30 m
  • Restaurant Restauracja Elia: 20 m
  • Restaurant Gospoda pod Brzozami: 350 m

Top attractions:

  • Karkonosze National Park: 16 km

Natural beauty:

  • Peak Sněžka (1603m): 8 km
  • Waterfall Wild Waterfall: 3.5 km
  • Mountain Sniezka mountain: 8 km
  • Forest Úpské rašeliniště: 9 km

Ski lifts:

  • Relaks Lift: 100 m
  • Karpatka Panorama Lift: 1.9 km

Public transport:

  • Train Jelenia Góra Cieplice: 17 km
  • Train Bus Stop Pec pod Sn?žkou: 14 km

ROOMS

  • Estimated price from: $93. Standard Double Room with 2 single beds for Max persons: 2
Image 4 of Hotel Promyk Wellness & SpaImage 5 of Hotel Promyk Wellness & Spa

FACILITIES

Bedroom:

  • Linen
  • Wardrobe or closet
  • Extra long beds (> 2 metres)

General:

  • Pet bowls
  • Shared lounge/T V area
  • Designated smoking area
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Carpeted
  • Soundproof rooms
  • Family rooms
  • Non-smoking rooms
  • Room service

Bathroom:

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Sun terrace
  • BBQ facilities Additional charge
  • Terrace

Wellness:

  • Fitness/spa locker rooms
  • Massage chair
  • Spa/wellness packages
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Hammam Additional charge
  • Hot tub/Jacuzzi Additional charge
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Sauna Additional charge

Activities:

  • Games room
  • Skiing

Living Area:

  • Desk

Food & Drink:

  • Wine/champagne Additional charge
  • Kid meals

Room Amenities:

  • Clothes rack

Languages spoken:

  • Polish

Cleaning services:

  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Satellite channels
  • Radio
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Luggage storage

Business facilities:

  • Fax/photocopying

Great for your stay:

  • Parking
  • Private bathroom
  • Spa and wellness centre
  • Pets allowed
  • Free WiFi
  • Flat-screen TV
  • Free parking
  • Family rooms
  • Room service
  • BBQ facilities

Entertainment and family services:

  • Board games/puzzles
Image 6 of Hotel Promyk Wellness & SpaImage 7 of Hotel Promyk Wellness & Spa

HOUSE RULES

Pets:

  • Pets are allowed. Charges may be applicable.

Check-in:

  • From 14:00 to 00:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • From 07:00 to 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

Obrońców Pokoju 9, 58-540 Karpacz, Poland

Send Us a Message

Fill out the form below, and one of our concierge specialists will get back to you promptly.