Concierge service Сarpathians Hotel AquaCity Seasons
Rating:
HOTEL OVERVIEW
So I’ve stayed at Hotel AquaCity Seasons a few times now, and honestly, it’s one of those places that just gets better the more you understand Poprad. The location on Sportova street is actually pretty perfect – you’re walking distance from the main square, but far enough from the train station that you won’t hear those early morning departures to the High Tatras. The building itself has this modern four-star feel without being stuffy, you know? Clean lines, decent lobby with comfortable seating where you can actually plan your mountain routes without feeling rushed.
What really sets this place apart is how it works for different types of travelers. I mean, you’ve got families heading to AquaCity (the massive water park complex) literally next door – and I do mean literally, there’s a connecting passage so kids don’t have to bundle up in winter. But you also get serious hikers using it as a base for Spiš Castle or the cable car up to Lomnický štít. The staff actually knows the bus schedules to various trailheads, which sounds small but saves you so much hassle when you’re trying to catch that 7:30 AM departure to Štrbské Pleso. Room-wise, they’re solid – good blackout curtains (essential if you’re dealing with those bright summer mornings), decent shower pressure, and the beds are firm enough that you won’t wake up sore after a day of hiking. The breakfast situation is better than most Slovak hotels this size, with actual local options mixed in with the standard European spread.
Here’s the thing though – and this might sound weird – the hotel really shines in shoulder seasons. Spring and fall when the water park isn’t packed with families, but the mountains are still accessible. You get this quieter vibe, better service, and honestly better rates. Summer can get a bit hectic with the AquaCity crowds, though if you’re traveling with kids, that’s obviously the whole point. Parking is included and actually sufficient, which anyone who’s driven around Slovak mountain towns will appreciate. The whole area gets this lovely evening light in late afternoon – there’s a small terrace area where you can sit with a beer and watch people heading home from work while planning tomorrow’s adventure. It’s not fancy, but it works really well as a comfortable base for exploring this part of Slovakia. Plus the rating of 8 out of 10 feels about right – it’s genuinely good at what it does without trying to be something it’s not.
HOTEL HIGHLIGHTS
Reviews
Staff: 9.0
Comfort: 9.0
Location: 9.0
Free WiFi: 8.1
Facilities: 9.0
Cleanliness: 9.1
Value for money: 8.5
Raum from Romania
- good food
- great choice of swimmingpools and saunas
- friendly staff
- comfortable bed
Miroslav from United Kingdom
Location near aqua park, wellness and cruise chamber. Fantastic dinner- part of half board. Parking free and convenient.
Bogumil from Poland
Nice stay worth recommending!
Lubos from Slovakia
Almost everything
Alz68 from Slovakia
The location is great, the hotel is located inside the Aquacity with direct the access to all pools and facilities, so no problem even if the weather is bad. I also offer the access to the gym and sauna/wellness, which is well furnished and looks like a cave. Food (breakfast and dinner) offered good choices.
T***kk from Singapore
It is best to drive, else need to walk 1.2km from the train. Room is spacious and clean, with complete amenities (except toothbrush and paste). One can leave the luggage before check-in and after checkout. The reception is at 3rd floor. The staff is friendly & able to converse in English. There are lifts, which are good for those with big luggage...
Adrian from Austria
The facilities, the attention to kids, the convenient access to the thermal baths.
Ilona from Hungary
The food was really good compared to other 4 stars hotels in the region. Option of fresh vegetables and fruits, different sorts of meat, vegetarian options. There is a kids corner next to the restaurant well equipped, really comfortable. The double rooms are renovated and nice inside. The spa is ok, but there were little uncomfortable problems,...
Pablo from Poland
Very nice option to spend a weekend in the aquapark. Hotel guests are entitled to unlimited entrance to the aquapark and spa including saunas (which, on the other hand is additionally paid 15eur by regular guests). The stay included free brekfasts and dinners (both with open buffet). Room was spacious and clean. Wifi worked well but my own 5G...
Monika from Slovakia
Location, faciities, food
SURROUNDINGS
What's nearby:
- Funville: 4.8 km
- Park Kaštieľ: 11 km
- Kezmarok Castle: 13 km
- Tatranský národný park: 15 km
- Národný park Slovenský raj: 15 km
- Square of St. Egidius in Poprad: 950 m
Restaurants & cafes:
- Restaurant Pension Aqualand: 250 m
- Restaurant Koliba u Štefana: 100 m
- Restaurant High Tatras a Riverside: 4 m
Natural beauty:
- Peak Slavkovský štít (2452m): 14 km*
Ski lifts:
- Kubašok Lift 3: 12 km
- Pod Lesom Lift 1: 10 km
- Pod Lesom Lift 2: 10 km
Public transport:
- Train Train Station Poprad Tatry: 1.2 km
Closest airports:
- Poprad-Tatry Airport: 4.4 km
ROOMS
- Standard Double Room with 1 large double bed, or and 2 single beds for 3 adults, 1 child
- Maisonette Family Room (2 Adults + 2 Children) with 2 × 1 sofa bed and 1 large double bed for 3 adults, 2 children
FACILITIES
Ski:
- Ski pass vendor
- Ski storage
Bedroom:
- Linen
- Wardrobe or closet
General:
- Shuttle service Additional charge
- Pet bowls
- Pet basket
- Vending machine (snacks)
- Vending machine (drinks)
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Heating
- Car hire
- Packed lunches
- Carpeted
- Lift
- Family rooms
- Barber/beauty shop
- Facilities for disabled guests
- Airport shuttle
- Non-smoking rooms
- Room service
Kitchen:
- Electric kettle
Bathroom:
- Toilet paper
- Towels
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
Outdoors:
- Sun terrace
- Terrace
Wellness:
- Kids' pool
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Fitness
- Spa/wellness packages
- Foot bath
- Spa lounge/relaxation area
- Steam room
- Beauty Services
- Sun umbrellas
- Sun loungers or beach chairs
- Water slide
- Hot spring bath
- Hammam
- Hot tub/Jacuzzi
- Massage Additional charge
- Spa and wellness centre
- Solarium Additional charge
- Fitness centre
- Sauna
Activities:
- Aerobics
- Water park
- Evening entertainment
- Nightclub/D J
- Entertainment staff
- Cycling
- Hiking
- Billiards Additional charge
- Children's playground
- Skiing Off-site
- Tennis court Additional charge
Living Area:
- Desk
Food & Drink:
- Coffee house on site
- Kid-friendly buffet
- Kid meals
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
Accessibility:
- Emergency cord in bathroom
- Lower bathroom sink
- Higher level toilet
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
Room Amenities:
- Socket near the bed
Languages spoken:
- Czech
- German
- English
- Polish
- Russian
- Slovak
Cleaning services:
- Daily housekeeping
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- 24-hour security
- Safety deposit box
Media & Technology:
- Flat-screen TV
- Satellite channels
- Radio
- Telephone
- TV
Reception services:
- Lockers
- ATM/cash machine on site
- Luggage storage
- Tour desk
- Currency exchange
- 24-hour front desk
Business facilities:
- Fax/photocopying Additional charge
- Business centre Additional charge
- Meeting/banquet facilities Additional charge
Great for your stay:
- Parking
- Restaurant
- Private bathroom
- Spa and wellness centre
- Pets allowed
- Free WiFi
- Fitness centre
- Family rooms
- Free parking
- Flat-screen TV
Entertainment and family services:
- Kids' outdoor play equipment
- Indoor play area
- Board games/puzzles
- Books, DVDs, or music for children
- Board games/puzzles
- Babysitting/child services
Parking Free private parking is possible on site (reservation is not possible).:
- Electric vehicle charging station
- Accessible parking
3 swimming pools Pool 1 - indoor Free!Pool 2 - outdoor Free!Pool 3 - outdoor (kids) Free!:
- Open all year
- Open all year
- Open all year
- Suitable for kids
HOUSE RULES
Pets:
- Pets are allowed. Charges may be applicable.
Check-in:
- From 14:00 to 00:00
Check-out:
- Until 10:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
HOTEL ADDRESS
Sportova 1397/1, 058 01 Poprad, Slovakia
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