Green Mountain 5* Hotel
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★★★★★

Green Mountain 5* Hotel

ul. Sarnia 21, 58-540 Karpacz, Poland
8.8 / 10 Karpacz Poland
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Overview

Look, I’ve stayed at plenty of five-star places that feel like sterile luxury boxes, but Green Mountain actually gets it right – and honestly, I wasn’t expecting much when I first pulled up to ul. Sarnia 21. I mean, Karpacz can feel pretty touristy, especially during ski season when everyone’s cramming into town. But this place sits just far enough from the main drag that you’re not dealing with the constant parade of tour buses, yet you can still walk to the cable car station in about ten minutes. The building itself has this understated elegance thing going on – not trying too hard to scream “luxury hotel,” which I appreciate.

What really won me over was the attention to the little stuff that actually matters when you’re traveling. The parking situation is sorted (trust me, finding a decent spot in Karpacz during peak season is basically a blood sport), and they’ve got this lobby that manages to feel both grand and cozy at the same time. You know what I noticed? The staff actually remembers your name after the first day, which sounds small but makes such a difference. The rooms are spacious – I had one facing the Śnieżka peak, and waking up to that view never got old. The beds are properly comfortable, not just expensive-looking, and the bathrooms have those rainfall showers that actually have decent water pressure. I’ve been burned by fancy hotels with pathetic showers before, so this mattered to me. The whole place has this mountain lodge vibe but refined, if that makes sense – lots of natural wood and stone, but everything’s clearly been thought through by someone who knows hospitality.

Here’s the thing about the 8.8 rating – I get it. It’s not quite perfect, but honestly, what is? The breakfast gets a bit chaotic around 9 AM when all the hiking groups descend at once, and the spa booking system could use some work (book ahead, seriously). But the location is genuinely special – you’re right in the heart of the Karkonosze Mountains, close enough to hit the trails early morning before the crowds arrive, yet you come back to proper luxury at the end of the day. During quieter seasons, especially late spring or early fall, this place really shines. The restaurant serves solid regional cuisine – their pierogi game is strong, and they do this amazing venison dish that pairs perfectly with the local mountain views. If you’re planning to explore the area seriously, whether for hiking, skiing, or just escaping city life for a bit, Green Mountain strikes that sweet spot between comfort and authenticity that’s surprisingly hard to find in mountain resort towns.

Guest Scores
8.8
Excellent
Based on verified reviews
Staff
8.9
Comfort
9.2
Location
9.0
Free WiFi
8.3
Facilities
9.0
Cleanliness
9.2
Value for money
8.5
Available Rooms
Double Room with Balcony with 1 or 2 beds
2 single beds 1 sofa bed
Max persons: 2
$184
per night
Apartment - Split Level
1 large double bed 1 sofa bed
Max persons: 2
$207
per night
Deluxe Triple Room with a double bed or two twin beds
1 double bed 1 sofa bed
Max persons: 2
$227
per night
Select →
Facilities
Bedroom 3
Linen
Wardrobe or closet
Extra long beds (> 2 metres)
General 10
Air conditioning
Non-smoking throughout
Wake-up service
Heating
Lift
Family rooms
Ironing facilities
Non-smoking rooms
Iron
Room service
Kitchen 1
Electric kettle
Bathroom 9
Toilet paper
Towels
Slippers
Private bathroom
Toilet
Free toiletries
Bathrobe
Hairdryer
Shower
Outdoors 5
Outdoor furniture
Sun terrace
Balcony
Terrace
Garden
Wellness 13
Kids' pool
Fitness/spa locker rooms
Fitness
Spa/wellness packages
Spa lounge/relaxation area
Spa facilities
Beauty Services
Sun loungers or beach chairs
Hammam
Massage Additional charge
Spa and wellness centre Additional charge
Fitness centre
Sauna
Activities 7
Live music/performance
Walking tours
Kids' club
Cycling
Hiking Additional charge
Games room
Skiing Off-site
Living Area 3
Sofa
Seating Area
Desk
Food & Drink 7
Coffee house on site
Kid-friendly buffet
Special diet menus (on request)
Bar
Minibar
Restaurant
Tea/Coffee maker
Room Amenities 2
Socket near the bed
Clothes rack
Languages spoken 2
English
Polish
Cleaning services 3
Daily housekeeping
Ironing service Additional charge
Laundry
Safety & security 5
CCTV outside property
CCTV in common areas
Smoke alarms
24-hour security
Safety deposit box
Media & Technology 6
Flat-screen TV
Cable channels
Satellite channels
Radio
Telephone
TV
Reception services 4
Lockers
Private check-in/check-out
Luggage storage
24-hour front desk
Business facilities 2
Fax/photocopying
Meeting/banquet facilities Additional charge
Entertainment and family services 3
Kids' outdoor play equipment
Indoor play area
Board games/puzzles
2 swimming pools Pool 1 - indoor Free!Pool 2 - outdoor Free! 22
Opening times
Open all year
All ages welcome
Infinity pool
Heated pool
Plunge pool
Shallow end
Swimming pool toys
Pool/beach towels
Pool cover
Sun loungers or beach chairs
Seasonal
All ages welcome
Pool with view
Heated pool
Plunge pool
Water slide
Swimming pool toys
Pool/beach towels
Sun loungers or beach chairs
Sun umbrellas
Fence around pool
Parking Private parking is possible on site (reservation is needed) and costs 60 zł per day. 3
Parking garage
Electric vehicle charging station
Accessible parking
House Rules
Pets
Pets are allowed. Charges may be applicable.
Check-in
From 16:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 06:00 to 11:00
Age restriction
The minimum age for check-in is 18
Cancellation/prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Guest reviews
A
Aleksandra
Poland
9
Excellent breakfast and atmosphere in the hotel. Amazing fun room for kids. Very clean hotel.
26 May 2025
S
Serhii
Poland
9
It was very comfortable in the hotel during my entire stay. I couldn't tell whether the rooms around me were occupied by quiet guests or if the soundproofing was excellent, but nothing disturbed me during my two-night stay. I enjoyed the breakfast, which was included in the price. The hotel staff was hospitable and answered all the questions I had. Additionally, there are plenty of activities for kids. The natural surroundings of the hotel are amazing.
What could be improved: I was unable to properly configure the temperature on the thermostat. Setting it to 21.5 degrees resulted in a temperature of about 27 degrees within 30 minutes, so there was definitely something wrong with it. However, the weather outside was comfortable, so it was sufficient to just keep the windows open.
24 March 2025
A
A13xs
Poland
9
breakfast is good. Room is good. Spa is good.
12 March 2025
S
Sanja
Germany
8
Location is great, rooms are spacious and very clean. Breakfast buffet is really nice, and dinner was amazing. Staff is very kind and friendly. Spa facilities nice and very clean. This is a great place if you are traveling with children - the bar in the evenings looked like a kindergarten party. If you are traveling for business or looking for a romantic escape, maybe another place would be more suitable.
28 January 2025
M
Martin
Czech Republic
8
The hotel was nice, clean and the staff was pleasant and helpful.
What could be improved: The hotel was overcrowded and full of children, so you didn't enjoy much peace. Upon arrival, we waited about 40 minutes in front of the reception before the reception cleared a large line of people. At one point several dozen people arrived. Unfortunately, for a 5-star hotel, I would look for a little more service. The surprise was that breakfast and dinner are divided into groups (tours) and you have to choose when to go breakfast I tour 7:30-9:00 II tour 9:30-11:00 dinner I tour 16:00-18:00 II tour 18:30-20:00 But it was manageable, just a surprise in a 5 star hotel.
12 December 2024
L
Lenka
Czech Republic
9
super breakfast, super spa
What could be improved: In common in Karpacz poor signing for direction to the hotels
22 November 2024
M
Michelle
Ireland
9
Lovely relaxing stay, gorgeous wellness facilities and delicious food
17 November 2024
M
Marcin
United Kingdom
9
Fantastic hotel , I have no more comments , just go there you will not be disappointed
What could be improved: Nothing
5 October 2024
A
Arkadiusz
Poland
8
Location is great. Especially for those who like hiking in the mountains. Very close to highest mountain Śnieżka.
What could be improved: Staff, isn’t friendly. Especially at the a’la carte restaurant. Very long time of waiting on food (2 hours). The waitress discouraged us from placing an order. She didn't care that customers were leaving and the place wasn't full. The dishes for the three-person table were not served at the same time. One of the served dishes was not as ordered. During 2 hours of waiting none of the waitresses asked if they wanted to serve us something else to drink in the meantime. The staff was more interested in preparing tables for the morning breakfast and talking to each other than with the customers. Very poor for 5* hotel.
25 September 2024
J
Joanna
Germany
9
Absolutely stunning hotel, great and nice stuff and unforgettable stay. The best hotel breakfast we had + very tasty restaurant. We are already planning next stay!
What could be improved: -
15 September 2024
Surroundings
What's nearby
Ratusz 7 km
Dom Tkaczy 7 km
Kulak Paark 3.4 km
Luční bouda 9 km
Muzeum Zabawek 2.4 km
Dom Wycieczkowy 1.9 km
Sztolnie Kowary 9 km
Karkonoski Park Narodowy 2.9 km
Siruwia - Ogród Japoński 12 km
Museum of Sport and Tourism 1.5 km
Restaurants & cafes
Restaurant Dwor Liczyrzepy 900 m
Restaurant Restauracja Elia 850 m
Restaurant Albero Restauracja 10 m
Top attractions
Karkonosze National Park 17 km
Natural beauty
Peak Sněžka (1603m) 7 km
Waterfall Wild Waterfall 3.5 km
Mountain Sniezka mountain 7 km
Forest Úpské rašeliniště 9 km
Ski lifts
Relaks Lift 950 m
Bialy Jar Ski Lift 2.8 km
Karpatka Panorama Lift 2.6 km
Public transport
Train Jelenia Góra Sobieszów 17 km
Train Bus Stop Pec pod Sn?žkou 14 km
Green Mountain 5* Hotel
ul. Sarnia 21, 58-540 Karpacz, Poland
$184 / per night
8.8 Excellent
★★★★★
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Call us: +380 (95) 796 20 21
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Call us at +380 (95) 796 20 21