Concierge service Сarpathians Green Mountain 5* Hotel
Rating:
HOTEL OVERVIEW
Look, I’ve stayed at plenty of five-star places that feel like sterile luxury boxes, but Green Mountain actually gets it right – and honestly, I wasn’t expecting much when I first pulled up to ul. Sarnia 21. I mean, Karpacz can feel pretty touristy, especially during ski season when everyone’s cramming into town. But this place sits just far enough from the main drag that you’re not dealing with the constant parade of tour buses, yet you can still walk to the cable car station in about ten minutes. The building itself has this understated elegance thing going on – not trying too hard to scream “luxury hotel,” which I appreciate.
What really won me over was the attention to the little stuff that actually matters when you’re traveling. The parking situation is sorted (trust me, finding a decent spot in Karpacz during peak season is basically a blood sport), and they’ve got this lobby that manages to feel both grand and cozy at the same time. You know what I noticed? The staff actually remembers your name after the first day, which sounds small but makes such a difference. The rooms are spacious – I had one facing the Śnieżka peak, and waking up to that view never got old. The beds are properly comfortable, not just expensive-looking, and the bathrooms have those rainfall showers that actually have decent water pressure. I’ve been burned by fancy hotels with pathetic showers before, so this mattered to me. The whole place has this mountain lodge vibe but refined, if that makes sense – lots of natural wood and stone, but everything’s clearly been thought through by someone who knows hospitality.
Here’s the thing about the 8.8 rating – I get it. It’s not quite perfect, but honestly, what is? The breakfast gets a bit chaotic around 9 AM when all the hiking groups descend at once, and the spa booking system could use some work (book ahead, seriously). But the location is genuinely special – you’re right in the heart of the Karkonosze Mountains, close enough to hit the trails early morning before the crowds arrive, yet you come back to proper luxury at the end of the day. During quieter seasons, especially late spring or early fall, this place really shines. The restaurant serves solid regional cuisine – their pierogi game is strong, and they do this amazing venison dish that pairs perfectly with the local mountain views. If you’re planning to explore the area seriously, whether for hiking, skiing, or just escaping city life for a bit, Green Mountain strikes that sweet spot between comfort and authenticity that’s surprisingly hard to find in mountain resort towns.
HOTEL HIGHLIGHTS
Reviews
Staff: 8.9
Comfort: 9.2
Location: 9.0
Free WiFi: 8.3
Facilities: 9.0
Cleanliness: 9.2
Value for money: 8.5
Aleksandra from Poland (26 May 2025)
Excellent breakfast and atmosphere in the hotel. Amazing fun room for kids. Very clean hotel.
Serhii from Poland (24 March 2025)
It was very comfortable in the hotel during my entire stay. I couldn't tell whether the rooms around me were occupied by quiet guests or if the soundproofing was excellent, but nothing disturbed me during my two-night stay. I enjoyed the breakfast, which was included in the price. The hotel staff was hospitable and answered all the questions I had...
A13xs from Poland (12 March 2025)
breakfast is good.
Room is good.
Spa is good.
Sanja from Germany (28 January 2025)
Location is great, rooms are spacious and very clean. Breakfast buffet is really nice, and dinner was amazing. Staff is very kind and friendly. Spa facilities nice and very clean. This is a great place if you are traveling with children - the bar in the evenings looked like a kindergarten party. If you are traveling for business or looking for a...
Martin from Czech Republic (12 December 2024)
The hotel was nice, clean and the staff was pleasant and helpful. What could be improved: The hotel was overcrowded and full of children, so you didn't enjoy much peace. Upon arrival, we waited about 40 minutes in front of the reception before the reception cleared a large line of people. At one point several dozen people arrived. Unfortunately,...
Lenka from Czech Republic (22 November 2024)
super breakfast, super spa
What could be improved: In common in Karpacz poor signing for direction to the hotels
Michelle from Ireland (17 November 2024)
Lovely relaxing stay, gorgeous wellness facilities and delicious food
Marcin from United Kingdom (5 October 2024)
Fantastic hotel , I have no more comments , just go there you will not be disappointed
What could be improved: Nothing
Arkadiusz from Poland (25 September 2024)
Location is great. Especially for those who like hiking in the mountains. Very close to highest mountain Śnieżka. What could be improved: Staff, isn’t friendly. Especially at the a’la carte restaurant. Very long time of waiting on food (2 hours). The waitress discouraged us from placing an order. She didn't care that customers were leaving and the...
Joanna from Germany (15 September 2024)
Absolutely stunning hotel, great and nice stuff and unforgettable stay.
The best hotel breakfast we had + very tasty restaurant. We are already planning next stay!
What could be improved: -
SURROUNDINGS
What's nearby:
- Ratusz: 7 km
- Dom Tkaczy: 7 km
- Kulak Paark: 3.4 km
- Luční bouda: 9 km
- Muzeum Zabawek: 2.4 km
- Dom Wycieczkowy: 1.9 km
- Sztolnie Kowary: 9 km
- Karkonoski Park Narodowy: 2.9 km
- Siruwia - Ogród Japoński: 12 km
- Museum of Sport and Tourism: 1.5 km
Restaurants & cafes:
- Restaurant Dwor Liczyrzepy: 900 m
- Restaurant Restauracja Elia: 850 m
- Restaurant Albero Restauracja: 10 m
Top attractions:
- Karkonosze National Park: 17 km
Natural beauty:
- Peak Sněžka (1603m): 7 km
- Waterfall Wild Waterfall: 3.5 km
- Mountain Sniezka mountain: 7 km
- Forest Úpské rašeliniště: 9 km
Ski lifts:
- Relaks Lift: 950 m
- Bialy Jar Ski Lift: 2.8 km
- Karpatka Panorama Lift: 2.6 km
Public transport:
- Train Jelenia Góra Sobieszów: 17 km
- Train Bus Stop Pec pod Sn?žkou: 14 km
ROOMS
- Estimated price from: $184. Double Room with Balcony with 1 or 2 beds with 2 single beds and 1 sofa bed for Max persons: 2
- Estimated price from: $207. Apartment - Split Level with 1 large double bed and 1 sofa bed for Max persons: 2
- Estimated price from: $227. Deluxe Triple Room with a double bed or two twin beds with 1 double bed and 1 sofa bed for Max persons: 2
FACILITIES
Bedroom:
- Linen
- Wardrobe or closet
- Extra long beds (> 2 metres)
General:
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Heating
- Lift
- Family rooms
- Ironing facilities
- Non-smoking rooms
- Iron
- Room service
Kitchen:
- Electric kettle
Bathroom:
- Toilet paper
- Towels
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Outdoors:
- Outdoor furniture
- Sun terrace
- Balcony
- Terrace
- Garden
Wellness:
- Kids' pool
- Fitness/spa locker rooms
- Fitness
- Spa/wellness packages
- Spa lounge/relaxation area
- Spa facilities
- Beauty Services
- Sun loungers or beach chairs
- Hammam
- Massage Additional charge
- Spa and wellness centre Additional charge
- Fitness centre
- Sauna
Activities:
- Live music/performance
- Walking tours
- Kids' club
- Cycling
- Hiking Additional charge
- Games room
- Skiing Off-site
Living Area:
- Sofa
- Seating Area
- Desk
Food & Drink:
- Coffee house on site
- Kid-friendly buffet
- Special diet menus (on request)
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
Room Amenities:
- Socket near the bed
- Clothes rack
Languages spoken:
- English
- Polish
Cleaning services:
- Daily housekeeping
- Ironing service Additional charge
- Laundry
Safety & security:
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- 24-hour security
- Safety deposit box
Media & Technology:
- Flat-screen TV
- Cable channels
- Satellite channels
- Radio
- Telephone
- TV
Reception services:
- Lockers
- Private check-in/check-out
- Luggage storage
- 24-hour front desk
Business facilities:
- Fax/photocopying
- Meeting/banquet facilities Additional charge
Great for your stay:
- 3 restaurants
- Balcony
- Parking
- Private bathroom
- Air conditioning
- Spa and wellness centre
- Pets allowed
- Free WiFi
- Fitness centre
- Flat-screen TV
Entertainment and family services:
- Kids' outdoor play equipment
- Indoor play area
- Board games/puzzles
2 swimming pools Pool 1 - indoor Free!Pool 2 - outdoor Free!:
- Opening times
- Open all year
- All ages welcome
- Infinity pool
- Heated pool
- Plunge pool
- Shallow end
- Swimming pool toys
- Pool/beach towels
- Pool cover
- Sun loungers or beach chairs
- Seasonal
- All ages welcome
- Pool with view
- Heated pool
- Plunge pool
- Water slide
- Swimming pool toys
- Pool/beach towels
- Sun loungers or beach chairs
- Sun umbrellas
- Fence around pool
Parking Private parking is possible on site (reservation is needed) and costs 60 zł per day.:
- Parking garage
- Electric vehicle charging station
- Accessible parking
HOUSE RULES
Pets:
- Pets are allowed. Charges may be applicable.
Check-in:
- From 16:00 to 00:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- From 06:00 to 11:00
Age restriction:
- The minimum age for check-in is 18
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
HOTEL ADDRESS
ul. Sarnia 21, 58-540 Karpacz, Poland
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