Dwa Potoki

ul. Polna 5, 58-540 Karpacz, Poland

Rating:

⭐⭐⭐

Guest reviews: 8.9

HOTEL OVERVIEW

You know what caught me off guard about Dwa Potoki? I was expecting another generic mountain hotel when I pulled up to ul. Polna 5, but this place actually has character. It’s tucked into this quiet residential street in Karpacz – not the main drag where all the tourist buses idle, but close enough that you can walk to the gondola station in maybe ten minutes. The building itself has that solid, no-nonsense Polish mountain architecture that looks like it could weather any Sudeten storm.

The inside surprised me even more, honestly. For a 3-star place, they’ve got their act together – the lobby smells like fresh pine and coffee instead of that musty hotel smell you sometimes get in older buildings. My room was on the second floor facing the hills, and I mean, you can actually see the Śnieżka peak from some of the windows on clear days. The beds are properly firm (none of that sinking-into-quicksand nonsense), and they’ve got this interesting breakfast setup where you feel like you’re eating in someone’s extended dining room rather than a sterile hotel restaurant. The staff speaks decent English, which – let’s be real – isn’t always a given in smaller Polish mountain towns, and they actually know the hiking trails well enough to give you useful advice about which paths to avoid when it’s muddy.

What really sold me on this place was the practical stuff that matters when you’re actually staying somewhere. There’s proper parking right there – not some sketchy lot three blocks away where you worry about your car. The Wi-Fi works throughout the building, even up on the third floor where I initially thought I’d be cut off from civilization. And here’s something I appreciated: it’s quiet at night. Karpacz can get pretty rowdy during peak season with all the weekend warriors from Wrocław, but ul. Polna stays peaceful. You’ll hear the occasional car, sure, but no late-night party noise bleeding in from nearby bars. The 8.9 rating makes sense once you’ve been there – it’s not trying to be the Ritz, but it does what it promises really well. If you’re planning to spend your days hiking the Karkonosze trails or hitting the slopes at Kopa, you want a place that feels like a proper base camp rather than just somewhere to crash, and Dwa Potoki delivers on that front.

HOTEL HIGHLIGHTS

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Reviews

Staff: 9.3

Comfort: 8.8

Location: 9.0

Free WiFi: 8.4

Facilities: 8.8

Cleanliness: 9.1

Value for money: 8.6

Bawisa from United Kingdom (4 November 2023)

9/10

Nice staff and wonderful breakfast
Beautiful view

What could be improved: Nothing

Dpiapdjgu1 from Czech Republic (22 August 2023)

9/10

The stay was really beautiful. The hotel has a great location. The breakfast and dinner where so delicious. We habe been so happy, that we could stay there.

What could be improved: Everything was fine

Justyna from Poland (14 August 2022)

8/10

Location surrounded by forest, rooms with balcony, very friendly staff, hotel accepts dogs, free parking.

What could be improved: weak internet connection, limited offerings in Spa ( closed sauna, small pool in comparison to size to hotel, SPA treatment needs to be booked in advance due to limited capacity)

Roman from Ukraine (17 July 2022)

9/10

Excellent place to spend vacation, breakfast is awesome! Horąco polęcam!

Roman from Canada (24 June 2024)

9/10

Great

What could be improved: There should be shuttle to town available

Zuzanazam from Czech Republic (5 June 2023)

8/10

Hotel is in very quite and calm place in nature, but it is still about 10 - 15 min by walk from city center.
Very good breakfast.
In SPA we were alone :-)

What could be improved: Bed was quite small for two people and not so comfortable (spring matress).
Sauna was small (max for two people), there are three saunas, only one of them worked.

Nikolaos from Italy (7 September 2023)

5/10

What could be improved: The room was not done after the first day. Asking the reception to book a taxi that accepts payment with credit card did not work, taxi drivers were asking payment in cash only saying that they did not receive the request for card payment when the taxi was booked

Anna from Netherlands (15 August 2022)

6/10

the staff very helpful and the are of the hotel was very good for going to the main road or to the mountains, there is room for kids to play downstairs, breakfast typical polish What could be improved: we booked family room to find out that there were 2 rooms connected to each other, this is not what we expected and was not clearly communicated -...

Anna from Netherlands (15 August 2022)

6/10

the staff very helpful and the are of the hotel was very good for going to the main road or to the mountains, there is room for kids to play downstairs, breakfast typical polish

What could be improved: we booked family room to find out that there were 2 rooms connected to each other, this is not what we expected and was not clearly communicated - and we did not wanted it, additionally room was very dark that we needed to put lights on during the day when the sun was shining, pillows were not good - very flat, could be exchanged but did not help too much, facilities in the room saw their best time few years ago. in general value for money was not there - for the same price we could have apartment in much higher standard, breakfast was missing orange juice

Barbara from Poland (12 June 2025)

9/10

Śniadania bardzo urozmaicone , dla każdego coś pysznego miła obsługa ,która dbała o czystość .

What could be improved: nie mam żadnych uwag

Rafał from Poland (9 June 2025)

9/10

Cisza, ustronne miejsce, darmowy parking, bliskość do centrum, deptaka, różnorodność wyboru menu śniadania (szwedzki stół), zachowana czystość na całym terenie hotelu oraz bardzo miła i uczynna obsługa hotelowa. What could be improved: Brak możliwości wysuszenia ręcznika po kąpieli czy ubrań po wędrówce pieszej w deszczu po powrocie do hotelu...

Rafał from Poland (9 June 2025)

9/10

Cisza, ustronne miejsce, darmowy parking, bliskość do centrum, deptaka, różnorodność wyboru menu śniadania (szwedzki stół), zachowana czystość na całym terenie hotelu oraz bardzo miła i uczynna obsługa hotelowa.

What could be improved: Brak możliwości wysuszenia ręcznika po kąpieli czy ubrań po wędrówce pieszej w deszczu po powrocie do hotelu. Wszystkie grzejniki wyłączone zwłaszcza najważniejszy w łazience przez co panowała duża wilgoć.

SURROUNDINGS

What's nearby:

  • Ratusz: 6 km
  • Dom Tkaczy: 6 km
  • Kulak Paark: 2 km
  • Luční bouda: 8 km
  • Muzeum Zabawek: 1.1 km
  • Dom Wycieczkowy: 950 m
  • Sztolnie Kowary: 8 km
  • Karkonoski Park Narodowy: 2.7 km
  • Siruwia - Ogród Japoński: 11 km
  • Museum of Sport and Tourism: 700 m

Restaurants & cafes:

  • Restaurant Good & One: 450 m
  • Restaurant Rondo Cafe: 450 m
  • Restaurant Grill Pub Africa: 400 m

Top attractions:

  • Karkonosze National Park: 15 km

Natural beauty:

  • Peak Sněžka (1603m): 9 km
  • Waterfall Wild Waterfall: 3.3 km
  • Mountain Sniezka mountain: 9 km
  • Forest Úpské rašeliniště: 9 km

Ski lifts:

  • Relaks Lift: 800 m
  • Karpatka Panorama Lift: 1.4 km

Public transport:

  • Train Jelenia Góra Cieplice: 16 km
  • Train Bus Stop Pec pod Sn?žkou: 14 km

ROOMS

  • Estimated price from: $162. Double or Twin Room with 2 single beds and 1 large double bed for Max persons: 2
  • Estimated price from: $162. Double Room with 2 single beds for Max persons: 2
  • Estimated price from: $162. Classic Triple Room with 2 single beds and 1 sofa bed for Max persons: 3
  • Estimated price from: $162. Classic Triple Room with 1 double bed and 1 sofa bed for Max persons: 3
  • Estimated price from: $266. Basic Triple Room with 3 single beds for Max persons: 3
  • Estimated price from: $323. Family Room with 4 single beds for Max persons: 4
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FACILITIES

Ski:

  • Ski storage

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Non-smoking throughout
  • Heating
  • Carpeted
  • Lift
  • Family rooms
  • Non-smoking rooms

Kitchen:

  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Garden

Services:

  • Pet bowls
  • Private check-in/check-out
  • 24-hour front desk

Wellness:

  • Fitness/spa locker rooms
  • Fitness
  • Full body massage
  • Head massage
  • Couples massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Sauna

Activities:

  • Hiking
  • Table tennis
  • Billiards
  • Children's playground
  • Games room
  • Skiing

Living Area:

  • Desk

Food & Drink:

  • Kid meals
  • Restaurant

Room Amenities:

  • Socket near the bed

Languages spoken:

  • English
  • Polish

Safety & security:

  • Smoke alarms
  • Security alarm
  • Key card access

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Reception services:

  • Invoice provided

Great for your stay:

  • Restaurant
  • Private bathroom
  • Parking
  • Spa and wellness centre
  • Pets allowed
  • Free WiFi
  • Flat-screen TV
  • Free parking
  • Family rooms
  • Non-smoking rooms

Indoor swimming pool:

  • Shallow end

Entertainment and family services:

  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles
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HOUSE RULES

Pets:

  • Pets are allowed on request. Charges may be applicable.

Groups:

  • When booking more than 4 rooms, different policies and additional supplements may apply.

Check-in:

  • From 16:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

HOTEL ADDRESS

ul. Polna 5, 58-540 Karpacz, Poland

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