ApartSerwis Top Tatra

Rating:
HOTEL OVERVIEW
Look, I’ll be straight with you about ApartSerwis Top Tatra – it’s one of those places that pleasantly surprises you when you’re not expecting much from the name. I mean, “ApartSerwis” sounds pretty corporate, right? But honestly, this little gem on Orkana street turned out to be exactly what I needed during my Zakopane trip, and I’ve been back twice since.
The location is actually brilliant if you know Zakopane at all. You’re on this quiet residential street that’s maybe a 12-minute walk to Krupówki – close enough that you can stumble back after too much oscypek and beer, but far enough that you’re not dealing with the tourist chaos outside your window at 2 AM. The building itself is pretty typical for the area, nothing fancy, but it’s got that solid, no-nonsense Polish mountain town vibe. What really got me was how the owner (I think his name was Marek?) actually remembered me on my second visit and asked about my hiking plans. You know what I mean – that kind of personal touch you don’t expect from most places these days.
The apartments themselves are surprisingly well-thought-out. I stayed in what I think was a two-room setup, and honestly, whoever designed the kitchen space actually cooks – there’s proper counter space and decent knives, not those sad plastic things you usually get. The shower pressure was solid (trust me, this matters after climbing Giewont), and the heating worked perfectly, which is crucial if you’re visiting in shoulder season like I do. The Wi-Fi was reliable enough for video calls, though I’ll admit I spent most of my time outside anyway. One thing that impressed me – the beds are actually comfortable, not those rock-hard mattresses that seem standard in mountain accommodations. My back didn’t hate me in the morning, which at my age is a genuine selling point.
What really sets this place apart though is how it feels more like staying at a friend’s place than a hotel. The check-in was relaxed, no rushing around with key cards and formal procedures. There’s parking right there, which if you’ve ever tried to find a spot near Krupówki in summer, you’ll appreciate. The neighborhood gets pretty quiet after evening, just the occasional sound of people heading home from dinner – actually quite soothing after busy hiking days. I also loved that you could grab groceries at the little shop around the corner and cook breakfast instead of overpaying at tourist restaurants every morning.
Is it luxury? Definitely not. Will you get perfectly crisp hotel sheets changed daily? Nope. But if you want a clean, comfortable base for exploring the Tatras without breaking the bank, and you appreciate staying somewhere that feels authentic rather than corporate, this place delivers. The 8-point rating feels about right – it’s solid, reliable, and run by people who actually care about their guests having a good experience. I’d book it again without hesitation.
HOTEL HIGHLIGHTS


Reviews
Staff: 9.5
Comfort: 9.0
Location: 9.5
Facilities: 9.5
Cleanliness: 8.0
Value for money: 9.5
Andrei from United Kingdom
The best location, 2 minutes to the main street. Big,comfortable apartment with everything what you need to have.
Julian from United Kingdom
Very close to town centre - easy to walk to shops and restaurants .
Andrzej from Poland
Znakomita lokalizacja, dobra organizacja w odbiorze i zdaniu kluczy, miejsca parkingowe pod blokiem, hotelowe czyste ręczniki, pościel czysta. Pełne wyposażenie, jak we własnym domu (deska do prasowania, żelazko, pralka, odkurzacz, ekspres do kawy, mikrofala, duuuuża lodówka, pełne wyposażenie kuchni.
Magda from Poland
Super lokalizacja, wszystko co trzeba znajduje się w okolicy, bardzo blisko do Krupówek. Obsługa super, bardzo pomocna.
Mariusz from Poland
Ok
SURROUNDINGS
What's nearby:
- Rówień Krupowa: 900 m
- Szymanowski Muzeum: 450 m
- Tatra National Park: 1.3 km
- Park Linowy Złota Grań: 3.1 km
- Zjeżdżalnia grawitacyjna: 2.3 km
- Tatra National Park Entrance: 3.8 km
- Sala Zabaw dla Dzieci - Małpi Gaj: 2.2 km
- Park Miejski im. Józefa Piłsudskiego: 300 m
- Bulwar Bronisławy i Kazimierza Dłuskich: 600 m
- Górski Ogród Botaniczny w Zakopanem im. Mariana Raciborskiego Polskiej Akademii Nauk: 2.3 km
Restaurants & cafes:
- Restaurant La Mano: 150 m
- Restaurant Cafe Miejsce: 150 m
- Restaurant Cristina Ristorante&Pizzeria: 200 m
Natural beauty:
- Lake Morskie Oko: 13 km*
- Forest Księży Las: 2 km
- Mountain Gubalowka Mountain: 2.8 km
- Peak Wielki Giewont (1895m): 7 km
- Waterfall Sieklawica Waterfall: 3.3 km
Ski lifts:
- Gigant: 2 km
- Lipki Ski Lift: 900 m
- Gubalowka Cable Car Station: 1.2 km
Public transport:
- Train Poronin: 7 km
- Train Railway Station Zakopane: 1.5 km
Closest airports:
- Poprad-Tatry Airport: 66 km
ROOMS
- Apartment with large double bed, 1 large double bed and 2 × 2 sofa beds for 5 adults


FACILITIES
Shops:
- Minimarket on site
Bedroom:
- Linen
Kitchen:
- Dining table
- Coffee machine
- Stovetop
- Kitchenware
- Electric kettle
- Kitchen
- Washing machine
- Microwave
- Refrigerator
- Kitchenette
Bathroom:
- Toilet paper
- Towels
- Bath or shower
- Private bathroom
- Toilet
- Hairdryer
- Shower
Outdoors:
- Balcony
Transport:
- Shuttle service Additional charge
- Airport shuttle Additional charge
Activities:
- Aerobics Additional charge Off-site
- Live music/performance Additional charge Off-site
- Tour or class about local culture Additional charge
- Bike tours Additional charge
- Walking tours
- Movie nights Additional charge Off-site
- Pub crawls Additional charge
- Temporary art galleries Additional charge Off-site
- Water park Additional charge Off-site
- Ski school Additional charge
- Squash Additional charge Off-site
- Horse riding Additional charge Off-site
- Bowling Additional charge Off-site
- Cycling Off-site
- Hiking Off-site
- Canoeing Additional charge Off-site
- Skiing Off-site
- Fishing Additional charge Off-site
- Tennis court Additional charge Off-site
Food & Drink:
- Packed lunches
Accessibility:
- Upper floors accessible by stairs only
Miscellaneous:
- Non-smoking throughout
- Heating
- Family rooms
- Non-smoking rooms
Outdoor & View:
- Inner courtyard view
Room Amenities:
- Sofa bed
- Clothes rack
- Carpeted
- Iron
Languages spoken:
- English
- Polish
Safety & security:
- Key access
- Carbon monoxide detector
Media & Technology:
- Flat-screen TV
- TV
Reception services:
- Invoice provided
- Private check-in/check-out
Great for your stay:
- Private bathroom
- Balcony
- Kitchen
- Family rooms
- Flat-screen TV
- Airport shuttle
- Non-smoking rooms
- Tennis court
- Squash
- Skiing
Building characteristics:
- Private apartment in building


HOUSE RULES
Pets:
- Pets are not allowed.
Parties:
- Parties/events are not allowed
Smoking:
- Smoking is not allowed.
Check-in:
- From 16:00 to 20:00
- You'll need to let the property know in advance what time you'll arrive.
Cash only:
- This property only accepts cash payments.
Check-out:
- From 06:00 to 11:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
HOTEL ADDRESS
5B Władysława Orkana nr.27, 34-500 Zakopane, Poland
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