Overview
You know what caught me off guard about Apartamenty hoteLOVE? The name sounds a bit cheesy, but honestly, this place delivers way beyond what you’d expect from a hotel apartment in Karpacz. I mean, a 9.6 rating doesn’t lie, but I was still surprised when I walked into what feels more like a friend’s really well-designed mountain retreat than typical tourist accommodation.
The location on Moniuszki street is actually perfect – you’re close enough to hear the stream they mention in the name (and yeah, it’s legit soothing at night), but tucked away from the main tourist chaos that can get pretty intense during ski season. The apartments themselves have this modern mountain vibe that works really well – clean lines but still cozy, you know? And that sauna… look, I’ve stayed in plenty of places that promise a sauna and deliver some sad little box in the basement, but this one’s actually worth using after a day hiking in the Karkonosze. The whole setup feels like someone put real thought into what tired travelers actually want, not just what looks good in photos.
What really sold me though was all the little details that show someone who gets it runs this place. The check-in process was smooth (no standing around waiting for someone to show up with keys), the WiFi actually works throughout the apartment – not just “technically available” like so many places – and the kitchen setup means you can actually cook real meals if you want to save some złoty instead of eating out every night. The beds are properly comfortable too, which honestly isn’t a given in mountain towns where some places seem to think stunning views excuse terrible mattresses. Plus, being this close to the hiking trails but still walkable to Karpacz’s restaurants and that little market on the main drag… I mean, you get the best of both worlds without needing to drive everywhere. The parking situation is sorted too, which anyone who’s tried to find a spot during peak season in Karpacz will appreciate. It’s the kind of place where you actually feel settled after the first night, not like you’re just passing through.
Guest reviews
Location and comfort
What could be improved: Nothing
2 February 2025
Awesome sauna, new and clean facilities, and very helpful staff.
What could be improved: Nothing. Our stay was perfect!
24 June 2022
The apartment was nice and clean, so no complaints about the apartment itself.
What could be improved: The owner accused us, one day after our check out, that we damaged the microwave lid, which is absolutely not true! The lid was already damaged when we checked in. Their answer was: "So, you were obligated to inform me that you found a demage. I am sorry, but my service is sure that you destroyed the cover." So, it looks like their service is either mistaken or lying.
I would say that if you plan to book this apartment to be prepared to spend your vacation inspecting the whole apartment yourself for any damages, or they will ask you to pay for damages previous tenants did.
I don't enjoy writing negative reviews and I want to be fair and honest. I feel very disappointed that we were accused of something we didn't do and I don't think that the owner handled the situation properly. At the end I paid for the damage, not because I accept that we did the damage (we absolutely didn't), but because for such a small amount it wasn't worth the effort to keep the conversation going.
25 October 2024
apartament bardzo czysty, bardzo dobra lokalizacja
sauna jak najbardziej na +
polecam! 🔥
What could be improved: -
25 May 2025
Polecam, czysty i zadbany apartament.
28 February 2025
Szybka obsługa
25 February 2025
Na pewno sauna w pokoju oraz wanna w łazience i bogato wyposażony aneks kuchenny
What could be improved: Wszystko na plus
10 February 2025
Wygodne łóżko, czyste mieszkanko, sauna działała doskonale.
What could be improved: Dość daleko do centrum lecz nie był to duży minus ponieważ przyjechaliśmy odpocząć :)
24 November 2024
Dobra lokalizacja którą uwielbiamy. Dobrze przygotowane wyposażone mieszkanie czyli ilość ręcznikow, papieru toaletowego czy płyny do kąpieli. Czysto i ładnie.
What could be improved: Sofa znajdująca się w salonie do renowacji lub wymiany.
19 August 2024
Nasz apartament był na uboczu, tzn. blisko szlaków, ale trochę dalej od centrum. Dzięki temu miejsce było ciche i spokojne. Mieliśmy sklepik i wszystko co nam potrzeba. W szafie była mini deska do prasowania i żelazko, w razie czego była pralka i odkurzacz, środki do sprzątania. Było przytulnie i wygodnie. Polecamy :)
What could be improved: Nie było nic takiego. Dostaliśmy to, czego oczekiwaliśmy.
31 July 2024